Administrative Specialist- Billing & Credentialing

Cicero Therapies, SERVE Together•Brownsburg, IN
•Hybrid

About The Position

Cicero Therapies is seeking an Administrative Specialist to join the Cicero Central Administration team at the K1ds Count Therapy Brownsburg Admin location. The role supports the back-end operations that help clients and families access pediatric therapy services. The position involves communication with caregivers, clinicians, and insurance partners, as well as billing and credentialing workflows. The schedule is hybrid, with four days onsite and one day offsite, and includes flexible work-from-home time.

Requirements

  • High school diploma or GED.
  • Experience with insurance billing.
  • Experience with claim resolution.
  • Experience with denial management.
  • Experience with provider insurance credentialing.

Responsibilities

  • Communicate with caregivers, clinicians, and insurance partners by phone.
  • Manage workflows and task assignments related to billing insurance claims.
  • Resolve insurance claims.
  • Manage denials.
  • Support provider insurance credentialing.
  • Adjust tasks and daily priorities flexibly according to team goals.

Benefits

  • Quarterly bonus opportunities.
  • Flexible work schedule, including weekly work-from-home time.
  • Paid orientation and training.
  • Up to four weeks of PTO.
  • Up to 10 paid holidays.
  • Health care package.
  • Retirement plan with match.
  • MacBook computer.
  • Collaboration and mentorship opportunities.
  • Leadership and growth opportunities.
  • Welcoming and uplifting team culture.
  • Company events and opportunities to connect personally and professionally.
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