Administrative Specialist Senior
About The Position
The Kentucky Transportation Cabinet is committed to meeting or exceeding the needs and expectations of our customers. Our focus is on people: our customers, our employees, and our partners. We will continually improve both the delivery of our products and services and the processes that support that delivery to provide a safe, efficient, environmentally sound, and fiscally responsible transportation system that delivers economic opportunity and enhances the quality of life in Kentucky. By joining our Division of Driver's Licensing as an Administrative Specialist Senior in Franklin County, you'll have the opportunity to provide high-level professional administrative support to internal staff and leadership related to the agency's business operations.
Requirements
- Graduate of a college or university with a bachelor's degree.
- Three years of professional, administrative, or business experience.
- Additional education will substitute for the required experience on a year-for-year basis.
- Additional administrative, business, research, and/or clerical experience will substitute for the required education on a year-for-year basis.
- Applicants must be currently authorized to work in the United States for any employer.
Nice To Haves
- Experience with phone and face-to-face customer service.
- Experience with collecting money and providing a service.
- Experience with data management in processing systems
- Experience providing training to subordinates.
Responsibilities
- Review and analyze complex applications by screening original legal documents presented for vetting identity to determine eligibility to obtain identification by ID, Permit or Driver's license.
- Assist customers in reviewing and processing any documents acceptable to provide a service in the KY driver's license information system in determining a driver's status for issuance
- Provide professional customer service by phone, email, and face-to-face services.
- Processes fees and completes daily reconciliation reports.
Benefits
- Comprehensive health with optional dental and vision insurance.
- Retirement savings.
- Professional development opportunities and ongoing training.
- A collaborative and innovative work environment.
- Employee wellness programs.
- steady paycheck
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What This Job Offers
Job Type
Full-time
Career Level
Executive
