Administrative Specialist Senior
About The Position
The Kentucky Transportation Cabinet is committed to meeting or exceeding the needs and expectations of our customers. Our focus is on people: our customers, our employees, and our partners. We will continually improve both the delivery of our products and services and the processes that support that delivery to provide a safe, efficient, environmentally sound, and fiscally responsible transportation system that delivers economic opportunity and enhances the quality of life in Kentucky. By joining our Division of Driver Licensing The Kentucky Transportation Cabinet is committed to meeting or exceeding the needs and expectations of our customers. Our focus is on people: our customers, our employees, and our partners. We will continually improve both the delivery of our products and services and the processes that support that delivery to provide a safe, efficient, environmentally sound, and fiscally responsible transportation system that delivers.
Requirements
- Detail oriented with an emphasis on quality of work.
- Ability to multi-task and adapt to changing priorities, work under pressure to meet deadlines.
- Strong verbal and written communications.
- Customer service background and willingness to work as part of a team.
- Microsoft Office experience.
- Graduate of a college or university with a bachelor's degree.
- Three years of professional, administrative, or business experience.
- Additional education will substitute for the required experience on a year-for-year basis.
- Additional administrative, business, research, and/or clerical experience will substitute for the required education on a year-for-year basis.
Responsibilities
- Maintain driving records in accordance with KRS, ensuring proper suspension time, and requirements are met.
- Research, evaluate, and processes entries received from in state and out of state agencies.
- Interprets federal and state laws, rules, regulations and department policy as they apply to the driving record.
- Plans, organizes and checks work of other employees to ensure accuracy and compliance.
- Provide customer service to assist drivers understanding of their records via phone and online.
- Trains new employees on out of state processes and procedures.
Benefits
- Comprehensive health with optional dental and vision insurance.
- Retirement savings.
- Professional development opportunities and ongoing trainings.
- A collaborative and innovative work environment.
- Employee wellness programs.
- Paid leave, sick time, and holidays
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What This Job Offers
Job Type
Full-time
Career Level
Senior
