Administrative Specialist Senior

Kentucky Personnel Cabinet•Frankfort, KY

11d•$3,492 - $5,238•Onsite

About The Position

The Kentucky Transportation Cabinet is committed to meeting or exceeding the needs and expectations of our customers. Our focus is on people: our customers, our employees, and our partners. We will continually improve both the delivery of our products and services and the processes that support that delivery to provide a safe, efficient, environmentally sound, and fiscally responsible transportation system that delivers economic opportunity and enhances the quality of life in Kentucky. By joining our Division of Driver Licensing as a Administrative Specialist Senior in Franklin County, you’ll have the opportunity to Provides professional support to the division head, office or unit in developing, implementing and maintaining various. complex programs, projects or activities; may supervise subordinate employees; and performs other duties as assigned.

Requirements

Demonstrated customer service experience with a collaborative, team-oriented approach.
Proven ability to manage multiple tasks, adapt to shifting priorities, and meet deadlines in a fast-paced environment.
Proficiency in Microsoft Office applications, with the ability to quickly learn and navigate multiple systems and databases used for CDL processing and compliance.
Strong attention to detail with a consistent focus on accuracy and quality of work.
Effective verbal and written communication skills for interacting with staff, agencies, and the public.
Graduate of a college or university with a bachelor's degree.
Three years of professional, administrative, or business experience.
Additional education will substitute for the required experience on a year-for-year basis.
Additional administrative, business, research, and/or clerical experience will substitute for the required education on a year-year basis.

Responsibilities

Interpret and apply federal and state CDL laws, regulations, and departmental policies governing the issuance, suspension, revocation, and reinstatement of commercial driver licenses.
Independently review and update driver records to ensure compliance with Kentucky statutes and federal CDL regulations, including CDLIS and NDR systems.
Provide professional administrative support in developing, implementing, and maintaining complex CDL programs, projects, and compliance activities.
Analyze and resolve record discrepancies, conduct compliance reviews (e.g., 10-year history, exemptions, status changes), and ensure accuracy of licensing actions.
Deliver high-level customer service and guidance to the public and partner agencies, interpreting CDL requirements and managing inquiries through tracking systems.
Train staff and support operational efficiency by researching system issues, correcting errors, validating reports, and ensuring accuracy of official communications.