Administrative Specialist Senior

Kentucky Personnel Cabinet•Frankfort, KY

1d•Onsite

About The Position

The Kentucky State Treasury manages taxpayer funds and upholds good government through efficiency, teamwork, and integrity. As a small agency with three divisions, each of which contributes to the Commonwealth's financial responsibilities. The agency offers opportunities to develop specialized skills and collaborate with colleagues at all levels. The State Treasury seeks an Administrative Specialist Senior for the Claims Section of the Unclaimed Property Division. The Unclaimed Property Division’s mission is to return unclaimed property to its rightful owners. In this role, the candidate will use attention to detail and analytical skills to help individuals recover property they may not realize they have. The role is rewarding, as many claimants appreciate the property being found and returned to them, and the customer service provided by the staff throughout the claims process. You will also work with a supportive team that collaborates to achieve the division’s mission, especially during peak periods.

Requirements

Three years of professional, administrative, or business experience.
Graduate of a college or university with a bachelor's degree.
Additional education will substitute for the required experience on a year-for-year basis.
Additional administrative, business, research, and/or clerical experience will substitute for the required education on a year-for-year basis.

Nice To Haves

Analytical thinking
Attention to detail
Customer service
Communication skills
Digital logistics technology skills
Teamwork
Research skills
Experience in gathering and presenting evidence, as well as identifying and preventing fraud
Understand regulations related to financial transactions, fraud investigations, and data privacy laws
Proficient in Microsoft Word, Excel, and other relevant software
Ability to analyze complex data and identify potential fraud patterns

Responsibilities

Providing professional administrative support to constituents with inquiries concerning Unclaimed Property.
Initiating claims per Kentucky statutes and regulations.
Researching to verify document information.
Processing, reviewing, and approving claims.
Communicating with constituents by phone, email, or in person.
Processing incoming mail.