Administrative Specialist - Sales Support, West Division

Labcorp•San Diego, CA

6d•Remote

About The Position

Labcorp is hiring a remote-based Administrative Specialist to support our sales team in the West Division. This role acts as a liaison between the client and the Labcorp operations team, providing ongoing service and problem resolution to the customer base to ensure customer retention. The specialist will recommend client-focused solutions, work closely with sales partners, and continuously provide educational material to clients, resolving customer-related issues in a timely manner. The role also involves providing administrative support for special projects/initiatives, client support, team member support, and execution/support for acquisition, IPA, and contract processes.

Requirements

High School Diploma or Equivalent
Proficient in Microsoft Excel, Outlook CRM, and internal systems experience
Excellent Organization Skills
Working hours: 8:00am to 5:00pm, Pacific Time required

Nice To Haves

2 or more years of experience in the medical field - Lab, doctor's office, or hospital setting
Current or previous Labcorp experience
Bachelor's degree

Responsibilities

Act as a liaison between the client and the Labcorp operations team in relation to client needs
Support Internal and External Sales Teams
Provide ongoing service and problem resolution to customer base
Ensure customer retention by providing superior customer service
Recommend solutions that are client focused and persuasive
Work closely with all sales partners
Continuously provide educational material to the client base
Resolve any customer related issues in a timely manner
Provide administrative support to clients and team members
Acquisition/IPA/Contract execution and support