Administrative Specialist III - Babb Center for Career Services

University of Arkansas System • Fort Smith, AR

1d • Onsite

About The Position

The Administrative Specialist III provides customer service, front desk coverage, and administrative support for the Career Services office. This role is responsible for a variety of administrative support functions that require organization and accuracy. The position ensures excellent customer service with a helpful, positive attitude towards students, faculty, staff, and employers. The University of Arkansas - Fort Smith is a dynamic, mid-sized public university committed to providing transformative, hands-on learning experiences. As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.

Requirements

• Associates Degree and two years of related clerical experience.
• Excellent communication skills: verbal and written.
• The ability to exceed customer service expectations by providing efficient, accurate, and timely information to students, staff, employers, and the community is essential.
• Must be articulate, enthusiastic, and able to deal with diverse populations in a positive manner.
• Strong technology skills, including experience with Microsoft and other software platforms.
• This role requires a quick learner with initiative, attention to detail, analytical skills, and good judgment; excellent communication and interpersonal skills; the ability to maintain confidentiality, work effectively within a team, manage the operations, work flow, and efficiency of a high traffic, customer-service oriented department; and a good working knowledge of grammar, punctuation, and spelling, general office procedures, and basic recordkeeping procedures.
• Proof of legal authority to work in the United States on the first day of employment.

Responsibilities

• Provides administrative support including coordinating arrangements for departmental activities, workshops and special events.
• Maintain the Career Services activities calendar.
• Event planning may include scheduling meeting rooms, preparing materials, and catering.
• Receptionist duties including welcoming and assisting students and employers, answering and routing incoming calls, and scheduling appointments and meetings.
• Generating correspondence to student, graduate, and employer clients.
• Complete requisitions and purchase orders in Workday for department.
• Inputs and retrieves data from platforms (Navigate, Workday, Banner, Symplicity/CareerLink).
• Assists the director with the preparation of reports, weekly job lists, maintaining attendance records, and collecting data for statistical reports.
• Trains and supervises Career Services student workers and monitors student worker time/schedule.
• Maintains accurate files related to the Certificate of Distinction program including progress sheets and confirmation of completion.
• Maintains office inventory and orders supplies.
• Responsible for maintaining a positive work atmosphere by acting and communicating in a manner to foster teamwork and to provide leadership for subordinates.
• Requires consistent on-time attendance.
• Assists with coordination of clothing closet donations and inventory.

Benefits

• University contributions to health, dental, life, and disability insurance
• Tuition waivers for employees and their families
• 12 official holidays
• Immediate leave accrual
• Choice of retirement programs with university contributions ranging from 5 to 10 percent of employee salary

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree