Administrative Specialist II

State of Maryland•Washington County, MD
•Onsite

About The Position

The Administrative Specialist II works at the Maryland Department of Health's Washington County Health Department in Hagerstown. The position obtains and analyzes government-issued identification or documents to issue Maryland birth certificates in accordance with state agency regulations, and ensures certificate information is accurate and complete before printing and distribution. The role also compiles data for monthly reporting to DVR and enters clinical billing charges at the end of each day. It reviews charges for accuracy, contacts clinicians about issues, prepares end-of-day reports, processes patient payments by phone or in person, and applies payments to patient accounts.

Requirements

  • Graduation from an accredited high school or possession of a high school equivalency certificate.
  • One year of experience performing administrative staff, clerical, clerical technical, or secretarial work.
  • Candidates may substitute 30 credit hours from an accredited college or university for the required experience.
  • Candidates may substitute qualifying U.S. Armed Forces non-commissioned officer military service involving staff work and regular independent judgment and analysis in applying and interpreting rules and regulations for the required experience on a year-for-year basis.
  • Candidates may be responsible for providing their own transportation as needed to access meetings, remote locations, and assigned job destinations.

Nice To Haves

  • Public-facing customer service experience.
  • Experience using Google Office.

Responsibilities

  • Obtain and analyze government-issued identification or documents to issue Maryland birth certificates according to state agency regulations.
  • Ensure certificate information is accurate and complete before printing and distribution.
  • Compile data for monthly reporting to DVR.
  • Enter clinical billing charges at the end of each day.
  • Review billing charges for accuracy and contact clinicians about issues.
  • Prepare end-of-day reports after entering billing charges.
  • Process patient payments by phone or in person and apply payments to patient accounts.

Benefits

  • State of Maryland benefits
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