Administrative Specialist II / Admin Support - (Camden-Santee-Wateree)
About The Position
Join our team at the SC Department of Behavioral Health and Developmental Disabilities (BHDD) where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Specialist II who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply. This position is located at the SC Department of Behavioral Health and Developmental Disabilities (BHDD) - Office of Mental Health, Santee-Wateree MHC, 2611 Liberty Hill Road, Camden, SC 29020. Under general supervision of the Kershaw County Office Manager, you will manage access to clinical records via the EMR in accordance with HIPPA, SCOMH and Santee-Wateree MHC policies and procedures. Assist with the other administrative tasks as needed by the office manager, counselors, doctors, and nurses of the Kershaw Adult and CAF Services Clinic. Serves as backup as needed for smooth operations.
Requirements
- A high school diploma.
- Related clerical experience may be substituted for a high school diploma.
- Ability to operate non-adaptive vehicles.
- Ability to complete MAPS training.
- Travel throughout the Santee-Wateree MHC catchment area as directed.
- Ability to establish and maintain effective working relationships with staff members and the general public.
- Knowledge of office management policies, practices and procedures.
Nice To Haves
- Bi-lingual abilities in English and Spanish (or other language) are a plus.
- Experience working in a medical office.
Responsibilities
- Manage access to clinical records via the EMR in accordance with HIPPA, SCOMH and Santee-Wateree MHC policies and procedures.
- Assist with other administrative tasks as needed by the office manager, counselors, doctors, and nurses of the Kershaw Adult and CAF Services Clinic.
- Serve as backup as needed for smooth operations.
- Check out clients with the appropriate staff.
- Make sure clients are scheduled with the nurse as needed.
- Make sure clients have appointments with all necessary staff.
- Cancel and reschedule clients with appropriate staff.
- Maintain a cancellations list for all staff.
- Send out new appointment and cancellation letters to clients that are unreachable via phone.
- Review prescriber’s schedules to make sure they are fully booked.
- Collect payments from clients that have a bill.
- Have clients fill out the in-house or telehealth surveys regarding services.
- Assist with intakes in opening cases, getting consent forms signed and going over the orientation hands.
- Sorting and filing incoming faxes.
- Maintaining the fax / photocopier with paper.
- Comply with SCOMH Corporate Compliance Plan and SWMHC Corporate Compliance policy and documentation practices are in compliance with policy.
Benefits
- Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
- 15 days annual (vacation) leave per year
- 15 days sick leave per year
- 13 paid holidays
- Paid Parental Leave
- S.C. Deferred Compensation Program available
- Retirement benefit choices
- State Retirement Plan (SCRS)
- State Optional Retirement Program (State ORP)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
