DMV - Admin Specialist I - Ign Interlock

State of North Carolina•1515 N Church St Nash, NC

3d•$39,244 - $68,679•Onsite

About The Position

The Administrative Specialist I is responsible for processing information received from Ignition Interlock Service Providers regarding program participants and maintaining incoming files. This role will also handle inquiries about the interlock program and manage the filing system for the Division Ignition Interlock Oversight Program. The position requires servicing customers who are mandated to use the ignition interlock system and necessitates consistent demonstration of strong legal knowledge, effective verbal and written communication skills, and proper decorum when interacting with all parties.

Requirements

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.
Experience interpreting and explaining policy and procedures.
Experience with entering and extracting information from mainframe and/or web-based computer systems.
Experience using Microsoft Office applications: Word, Excel, Outlook.
Demonstrated ability to explain findings and facts to citizens, attorneys, and government officials through clear written and oral communication.
Experience gathering, researching, and analyzing data/information.

Responsibilities

Processing information received from Ignition Interlock Service Providers regarding program participants.
Maintaining incoming files for the Ignition Interlock Program.
Answering inquiries about the interlock program.
Maintaining the filing system for the Division Ignition Interlock Oversight Program.
Servicing customers required to use the ignition interlock system.
Demonstrating good legal knowledge, effective communication skills (verbal and written), and proper decorum.