DMV - Program Coordinator I
About The Position
The primary purpose of this position is to service customers at the Raleigh Central Services office in the registering of their vehicles in the state of North Carolina. To perform this task, this position requires technical and administrative skills. This position must have an extensive knowledge of the General Statutes, policies, and procedures that govern the issuance of a North Carolina title as well as other credentials. Additionally, this position will issue official/special/personalized license plates, issue crash reports, and provide customers with the purchasing of their driving or vehicle registration records observing the Federal Privacy Act guidelines. This position accepts payments for driving license penalties and/or fees as well as other duties assigned by the manager as required for the functionality of the unit. The program area for this position includes one or more of the following: working knowledge of DMV general statutes, policies and procedures, and/or working knowledge of vehicle registration procedures.
Requirements
- Extensive knowledge of the General Statutes, policies, and procedures that govern the issuance of a North Carolina title.
- Working knowledge of DMV general statutes, policies and procedures.
- Working knowledge of vehicle registration procedures.
- Experience with a personal computer and mainframe database.
- Experience using a calculator, workstation laser printer, fax machine & copier.
- Experience recording, compiling, summarizing & analyzing data.
- Experience examining titles, reviewing information to determine compliance with applicable laws, rules, or regulations to resolve a complex or special processing matter.
- Experience explaining & interpreting policies, regulations, & programs.
- Experience balancing a cash drawer.
- Bachelor’s degree from an appropriately accredited institution; or an equivalent combination of education and experience.
Responsibilities
- Service customers at the Raleigh Central Services office in the registering of their vehicles in the state of North Carolina.
- Issue official/special/personalized license plates.
- Issue crash reports.
- Provide customers with the purchasing of their driving or vehicle registration records observing the Federal Privacy Act guidelines.
- Accept payments for driving license penalties and/or fees.
- Perform other duties assigned by the manager as required for the functionality of the unit.
Benefits
- A variety of leave options
- Professional development opportunities
- Insurance
- More
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
