Administrative Specialist I

State of North Carolina

1d • Onsite

About The Position

The North Carolina State Highway Patrol is seeking an Administrative Specialist I to join their team. This role provides administrative support to the First Sergeant in the overall function of a District operation. The position involves performing various office duties such as answering phones, typing memorandums, generic business letters, and related correspondences.

Requirements

• High school diploma or General Educational Development (GED) diploma AND two years of related administrative experience; or equivalent combination of education and experience.

Nice To Haves

• Experience maintaining confidential files and/or records.
• Experience providing customer service and/or information to the general public, individuals and/or groups.
• Experience utilizing a computer and associated programs (ex. Microsoft Excel, Microsoft Outlook, Microsoft Word).
• Experience composing and/or reviewing official communication and/or documents.
• Experience processing invoices for payment and tracking expenses.
• Current or prior State Highway Patrol administrative/clerical experience preferred.
• Previous administrative/clerical experience in one of the following areas: law enforcement agency, law firm/legal office or military department.
• Experience with any/all of the following: Administrative Office of the Courts (AOC), Computer Aided Dispatch (CAD), Division of Criminal Information (DCI), E-Procurement, Fiori Time Management, NCAS, P-cards, state fiscal inventory.

Responsibilities

• Provides office support functions, i.e., sorting/routing incoming materials, handling/distribution of mail, updates files and database systems, etc.
• Provides advisory and clerical support for Sergeants.
• Serves on teams and boards at the pleasure of the Troop Commander and/or Senior Patrol Management.
• Collects and compiles data using report/spreadsheet formatting.
• Enters traffic enforcement data into computer database.
• Interacts with Administrative Office of the Courts personnel to assist with court dates for uniform members and updating citation information.
• Interacts with Department of Transportation personnel for roadway conditions, weather conditions, traffic control situations, traffic signage/lights and planning for special events.
• Interacts with Department of Motor Vehicles for driver’s license, registration, and insurance information.
• Interacts with public officials for the purposes of legislative action matters, coordination of special law enforcement events.
• Interacts with potential applicants seeking employment with the North Carolina State Highway Patrol.
• Interacts with the media and citizens concerning accident reports, weather conditions, commendations, directions, stored or seized vehicles, motor vehicle laws, and complaints.
• Interacts with uniform members through the utilization of computer messaging programs to deliver messages.
• Maintains timekeeping balances, i.e., shift premium compensation, sick and vacation leave balances.
• Facilitates/schedules/records movement of cargo requiring Patrol escort.
• Tracks due dates of reports and expiration of equipment for the District.
• Manages fuel inventory via Systems Applications and Products (SAP).
• Maintain files.

Benefits

• Comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more.
• Public Service Loan Forgiveness Program eligibility for those with student loans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees