About The Position

The Administrative Specialist I performs entry-level administrative support or technical program assistance in disseminating information for a variety of functions, divisions, or departments. The position works under general supervision with moderate latitude to use initiative and independent judgment. The role supports departmental programs and procedures through correspondence and document preparation, records management, accounting, procurement, reporting, meeting coordination, and customer service. It may also support policy and procedure development, training, inventory monitoring, and preparation of materials for administrative hearings. Other work may be assigned as needed.

Requirements

  • High school diploma or GED, or an accepted education-and-experience equivalency.
  • Three years of administrative support experience involving at least two of the following: accounts payable/receivable; correspondence or publication preparation; procurement; budget analysis or preparation; contract administration; policy or procedure development; records management or report writing; or financial management.
  • Knowledge of office practices and administrative procedures.
  • Knowledge of customer service techniques for resolving problems and issues.
  • Skill in using standard office equipment and software.
  • Ability to implement administrative procedures and evaluate their effectiveness.
  • Ability to coordinate, lead, and train others.
  • Ability to interpret rules, regulations, policies, and procedures.
  • Effective verbal and written communication skills.
  • Ability to establish and maintain strong working relationships.
  • Must pass a TSA background check for Aviation positions.

Responsibilities

  • Prepare, interpret, and disseminate information about departmental programs and procedures; prepare, edit, and distribute correspondence, reports, studies, forms, and other documents.
  • Support department program planning and execution; develop, coordinate, and maintain record-keeping and filing systems; handle petty cash and perform general accounting duties.
  • Assist in developing administrative or technical policies and procedures for programs, department initiatives, or projects.
  • Coordinate, organize, and facilitate departmental or divisional meetings, conferences, and seminars; assist with coordination of work and projects between department units.
  • Compile and analyze data, make calculations, and prepare reports; support administrative staff in developing and disseminating information; run monthly division reports to monitor performance measures.
  • Assist in preparing presentations for administrative hearings.
  • Research, compose, design, and edit publications such as brochures, forms, and manuals; support document, marketing, and departmental publishing.
  • May help develop training materials and train subordinate administrative staff; monitor the accuracy and currency of licenses, certifications, and physical paperwork.
  • Respond to inquiries about rules, regulations, policies, and procedures; provide customer service; monitor department inventory and ensure procurement of required essentials.
  • Perform other work as needed or assigned.
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