Administrative Specialist I
About The Position
The North Carolina Department of Health and Human Services (DHHS) is seeking an Administrative Specialist I to provide clerical support to the Disability Determination Services (DDS) staff. This agency makes medical entitlement decisions on Social Security, Supplemental Security Income, and Medicaid disability claims. The position requires a higher level of technical skills due to advancements in technology, including software updates for procedural changes in clerical duties like verifying and approving payment vouchers. The role involves a dual process, handling both paper and electronic files, and requires planning and organizing tasks to meet deadlines and provide accurate information to customers. The position is located at the Division of Disability Determination Services in Raleigh, NC, and offers some teleworking opportunities, supporting work-life balance by ensuring work is completed on-site.
Requirements
- High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.
- Proficient in computer applications, including Microsoft Office.
- Working knowledge of essential office procedures such as equipment operation and maintenance, filing, and organizing materials.
- Skilled in prioritizing tasks, adapting to shifting priorities, and maintaining flexibility in a fast-paced environment.
- Able to work independently and efficiently, applying close attention to detail while meeting deadlines and managing a high volume of work.
Nice To Haves
- Demonstrated strong communication and interpersonal skills when working with individuals from diverse socio-economic and educational backgrounds, as well as with agency staff.
Responsibilities
- Provide clerical support to Disability Determination Services staff members who are responsible for adjudicating disability applications.
- Verify and approve payment vouchers.
- Handle both paper and electronic files.
- Plan and organize tasks to meet deadlines.
- Provide accurate and complete information to internal and external customers.
Benefits
- Health insurance options
- Standard and supplemental retirement plans
- NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis)
- Paid vacation
- Sick leave
- Community service leave
- Paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
