Administrative Specialist I

State of North Carolina•Wake County, NC

4d•Onsite

About The Position

The North Carolina Department of Justice, led by the Attorney General of North Carolina, represents the state, state agencies, and elected officials, and defends the rights of the people of North Carolina. The Department handles all state criminal appeals cases and assists district attorneys with complex criminal cases at their request. Additionally, the Department of Justice includes the North Carolina State Crime Lab, the North Carolina Justice Academy, and the Sheriffs’ and Criminal Justice Education and Training Standards Divisions. This position is responsible for evaluating applications for justice officer certification, including evaluations of in-service and basic training compliance. The role requires independently performing a variety of administrative tasks, applying varied guidelines and program knowledge which requires interpretation to resolve problems. The selected candidate will review and interpret specialized forms and documents in accordance with applicable rules and regulations, and independently choose the appropriate course of action to produce a variety of records and reports where subject matter and complexity may vary. The position also provides technical assistance and support to agency representatives throughout the certification process. The Sheriffs' Standards Division oversees the commission-mandated detention officer and telecommunicator certification courses. This includes the regulation of community colleges, the North Carolina Justice Academy, and local agencies' delivery of commission-mandated course offerings. Instructors facilitating commission-mandated courses are also subject to regulation and certification by the Division. The Division also administers a professional certificate and service award program to recognize justice officers for their experience, training, and service in law enforcement and detention.

Requirements

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.
Ability to learn and independently apply laws, program rules and regulations.
Ability to learn programs and services and apply this knowledge in problem-solving in responding to most questions and inquiries.
Ability to work independently.
Ability to work with people with courtesy and tact in performing public contact and communication duties that may be sensitive or confidential in nature.
Highly organized with an eye for detail.
Ability to work in close proximity to co-workers (cubicle environment).

Responsibilities

Evaluating applications for justice officer certification.
Evaluating in-service and basic training compliance.
Independently performing a variety of administrative tasks, applying varied guidelines and program knowledge which requires interpretation to resolve problems.
Reviewing and interpreting specialized forms and documents in accordance with applicable rules and regulations.
Independently choosing the appropriate course of action to produce a variety of records and reports where subject matter and complexity may vary.
Providing technical assistance and support to agency representatives throughout the certification process.
Overseeing the commission-mandated detention officer and telecommunicator certification courses.
Regulating community colleges, the North Carolina Justice Academy, and local agencies' delivery of commission-mandated course offerings.
Administering a professional certificate and service award program to recognize justice officers for their experience, training, and service in law enforcement and detention.