Administrative Specialist I

State of North Carolina•Chapel Hill, NC

1d•Onsite

About The Position

The NC Department of Administration is seeking applicants for an Administrative Specialist I, for our State Surplus Property division. This division offers surplus property received from state agencies and the University System to other state agencies in need, and/ or sells to qualifying non-profit organizations and the public.

Requirements

Ability to communicate effectively both orally and in written form.
Ability to multi-task in a fast-paced environment.
Experience with Microsoft Office and work-related online information processing systems. Examples include retail inventory control systems, invoicing, and office management systems.
Documented experience multitasking and prioritizing duties in an office or retail environment.
Documented experience with preparing and presenting training classes.
Documented administrative abilities to include some or all the following: filing, record keeping, planning, keeping calendars, scheduling, time management, decision making, and documenting events and activities.
Experience utilizing a multi-line phone system.
Ability to develop and maintain effective relationships with others to encourage and support communication and teamwork.
Documented history of providing excellent customer service and of resolving customer issues positively while following up on customer service issues.
Thorough knowledge of office procedures, methods, and practices.
Substantive knowledge of and ability to use correct grammar, vocabulary, spelling, proofreading, and office terminology to compose and/or proofread reports, training documents, correspondence, or other materials.
Retail or other experience in cash handling and receiving and recording payments.
Documented experience of work-related attention to detail including the ability to maintain accurate clerical records, online and on paper, and to write legibly.
Ability to review and document compliance with laws and regulations.
Ability to operate a personal computer and utilize various software programs.
Proficiency in Microsoft Office software to include Word, Excel, and Outlook.
Notary public certification or ability to become a notary public within 6 months of employment.
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

Nice To Haves

Office, retail, or inventory management experience.

Responsibilities

Ensure work is being performed correctly, timely, and is adhering to all applicable policies, procedures, and laws.
Coordinate administrative support for the surplus disposition program in conjunction with the Administrative Services Supervisor.
Interpret and implement established policies, procedures, regulations, and laws for the disposition of surplus property statewide.
Provide services at the front desk by receiving payments for auction awards and for our retail warehouse store, notarizing vehicle titles, ordering duplicate titles, processing default fees, and assisting customers.
Serve as the main presenter for online training for new users of the SSPA database, responsible for the roster, communication, and classroom set up.
Assist in format, content, and agenda of the SSP training program and assist in developing an in-person presentation.
Assist in the online auction system in the absence of the Administrative Services Supervisor.
Additional duties as assigned.