Administrative Specialist I

State of North Carolina•601 N. Third Street Pamlico, NC

3d•$39,244 - $68,679•Onsite

About The Position

This position is located at Pamlico Correctional Institution, a medium custody correctional facility housing adult male offenders. The employee assigned to this position is responsible for processing offender mail, electronic communications, photographs, and packages in compliance with NCDAC policy and institutional procedures to ensure the safety, security, and orderly operation of the facility. Primary duties include reviewing, inspecting, approving, and/or disapproving offender mail and photographs through the Text Behind electronic mail system, as well as monitoring offender electronic messages and photos through the GTL Command system. Employee will ensure all correspondence complies with policy and does not contain contraband, unauthorized content, Security Risk Group (SRG) activity, threats, escape plans, criminal activity, or other materials that could compromise institutional security. This position is also responsible for inspecting and processing incoming offender packages received from US Mail and/or other delivery services to ensure compliance with approved vendor requirements and agency procedures. The employee will identify unauthorized items, complete required documentation, and process contraband or policy violations in accordance with established procedures. Additional responsibilities include opening, inspecting, scanning, logging, and distributing offender mail and packages; maintaining accurate records; data entry in the computerized inmate banking system when applicable. Information obtained through mail and communication monitoring may assist with internal investigations, intelligence gathering, and the prevention of contraband introduction or other security threats. The position requires strong attention to detail, sound judgment, confidentiality, and the ability to interpret and apply policy. The employee will regularly interact with offenders, staff, vendors, and offender family members and must be proficient in computer systems and automated office equipment. Work is performed in a correctional environment and may involve occasional high volumes of mail which require timely decision-making and strict adherence to policy and procedure.

Requirements

Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)
Pass a criminal background check
Produce a negative drug screening result
Successfully complete medical and psychological evaluations
Possess a valid driver’s license
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

Nice To Haves

Demonstrated experience handling confidential/ sensitive documents
Experience tracking, maintaining, or organizing large amounts of data
Documented knowledge of computers and Microsoft Office programs

Responsibilities

Processing offender mail, electronic communications, photographs, and packages in compliance with NCDAC policy and institutional procedures.
Reviewing, inspecting, approving, and/or disapproving offender mail and photographs through the Text Behind electronic mail system.
Monitoring offender electronic messages and photos through the GTL Command system.
Ensuring all correspondence complies with policy and does not contain contraband, unauthorized content, Security Risk Group (SRG) activity, threats, escape plans, criminal activity, or other materials that could compromise institutional security.
Inspecting and processing incoming offender packages received from US Mail and/or other delivery services to ensure compliance with approved vendor requirements and agency procedures.
Identifying unauthorized items, completing required documentation, and processing contraband or policy violations in accordance with established procedures.
Opening, inspecting, scanning, logging, and distributing offender mail and packages.
Maintaining accurate records.
Data entry in the computerized inmate banking system when applicable.
Assisting with internal investigations, intelligence gathering, and the prevention of contraband introduction or other security threats through mail and communication monitoring.