Administrative Specialist I

Ada County • Boise, ID

3d • Onsite

About The Position

Performs a variety of administrative support activities for Ada County Juvenile Services and interacts extensively with youth and families, court clerks, probation officers, detention officers and community providers. An Administrative Specialist I is provided close supervision, training, and learning opportunities. The incumbent resolves moderately complex matters while maintaining a high level of professionalism and confidentiality.

Requirements

• High school diploma or equivalent
• Knowledge of English grammar, punctuation, and spelling
• Knowledge of modern office equipment, practice and procedures
• Thorough knowledge of MS Office Suite, including Word, Outlook and Excel
• Skill in operating a computer at an intermediate to advanced level
• Skill in performing public service
• Skill in creating and maintaining effective working relations with individuals and entities both within and external to the juvenile services department
• Skill in organizing and attention to detail to accurately accomplish work within limited timeframes, and to manage competing priorities
• Skill in communicating with culturally diverse populations
• Skill in telephone etiquette
• Ability to manage time effectively and transition between multiple tasks
• Ability to maintain a large amount of data with a high degree of accuracy
• Ability to maintain confidentiality of data
• Ability to follow written and verbal instructions
• Ability to clarify ideas and present in written and verbal forms
• Ability to work as a member of a team to accomplish division and department goals
• Ability to handle money accurately
• Ability to meet and interact effectively with the general public, fellow employees, youth and their families, court officials, and others in stressful situations
• Incumbent is subject to a criminal records check, pre-employment drug screen, and fingerprinting prior to hire

Responsibilities

• Maintains reception area to include scheduled appointments and walk-in customers
• Multitask between a variety of fast-paced, competing demands with time-sensitive deadlines, including attending to public visitors, electronic or phone inquiries, and payment processing
• Greets telephone callers and provides department related information
• Answers questions to provide information about department services
• Performs clerical tasks to include typing, filing, and drafting of correspondence
• Creates and maintains confidential files
• Inputs and retrieves electronic data
• Processes payments relating to court fees
• Manages the tracking and shipping of urinalysis samples
• Opens and reconciles multiple cash drawers
• Provides administrative support for department leadership
• Assists in department ordering
• Completes nightly deposit reconciliation
• Provides administrative support for training and programming
• Performs related duties as assigned

Benefits

• Excellent medical, dental, and vision insurance
• Generous vacation and sick leave starting on day one
• 11 paid holidays annually
• Participation in one of the nation’s best state retirement systems, with 11.96% employer contribution
• 457(b) deferred compensation plan with up to 3% county match, plus a 401(k)
• Paid parental leave
• Life insurance
• Robust wellness programs
• Ongoing training opportunities and career pathing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED