Processing Assistant
About The Position
This position is housed in the Raleigh Unit office and provides support to caseloads with various primary disabling conditions. The position provides administrative support to managerial, supervisory, professional, and para-professional staff located in this office, and interacts with outside agencies, organizations, and vendors, as is needed to assist eligible persons with disabilities to achieve identified goals. The position requires a wide range of knowledge regarding community resources and local employers as well as the ability to communicate with individuals from diverse backgrounds.
Requirements
- High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.
Nice To Haves
- Knowledge or experience working with a team
- Demonstrated experience performing routine office support functions
- Demonstrated experience working with the public
Responsibilities
- Using a multi-line phone system to answer and route calls to appropriate staff members
- Preparing documents, maintaining spreadsheets, inputting data, and completing billing processes for assigned staff
- Receiving applications from clients, along with requesting and obtaining medical/treatment records
- Documenting client information, interactions, and services into the case management system throughout the rehabilitation process
- Utilizing office equipment and other relevant technology (software and systems) to meet office needs
Benefits
- health insurance options
- standard and supplemental retirement plans
- NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis)
- paid vacation
- sick leave
- community service leave
- paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
