HR Liaison and Trainer SPD
About The Position
The North Carolina Department of Revenue is recruiting for a Human Resources Liaison and Trainer in our Submissions Processing Division (SPD). This is a Hybrid in-state position where in-office days, which are based on a business need, will require you to report to the following locations: NCDOR Headquarters Building 501 N. Wilmington St. Raleigh NC 27604 and/or Highwoods Training Center 2920 Highwoods Blvd Raleigh, NC 27603. The primary purpose of the Human Resource Liaison and SPD trainer is to serve as a strategic partner to the Submissions Processing Division business units and act as a liaison and trainer between the supported units. This position will serve the assigned division leaders and employees as the first point of contact in a wide range of human resource functional areas, provide advice and consultation, and engage in appropriate business needs to support all operational functions. This position will travel as needed to assist managers, supervisors and employees, for onboardings, off-boardings, recruitment initiatives, desk inspections, and workplace attire violations. This position requires a thorough knowledge of services, policies, and procedures related to the knowledge of human resource and adult-led trainings, and hiring. This position works in collaboration with DOR Talent Acquisition, DOR Compliance, DOR Financial Services, and DOR Business Operations/Facilities section, develops and implements strategies for temporary trainings, attracting, selecting, and on-boarding quality candidates, especially for permanent and temporary positions. This position requires an understanding of confidentially of personnel information. This position requires thorough knowledge of revising and updating position descriptions, job requisitions, screening of employment applications, interviewing, and arranging pre-consultations with the managers to determine the best metrics, interview questions, and skills assessments to be used as a part of the hiring process. This position may be assigned additional job functions as needed. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice based on seasonality, business conditions, or as required by the agency to fulfill its mission.
Requirements
- High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.
- Thorough knowledge of services, policies, and procedures related to human resource and adult-led trainings, and hiring.
- Understanding of confidentiality of personnel information.
Nice To Haves
- Experience with editing and revising of position descriptions
- Experience with leading adult trainings and live presentations
- Experience with recruitment and onboarding and off boarding
- Experience with employee relations
- Experience with compiling, assimilating, and organizing both printed and electronic information, office equipment and other relevant technology (software and systems) to meet organizational needs
Responsibilities
- Serve as a strategic partner to the Submissions Processing Division business units.
- Act as a liaison and trainer between the supported units.
- Serve as the first point of contact for division leaders and employees in a wide range of human resource functional areas.
- Provide advice and consultation to division leaders and employees.
- Engage in appropriate business needs to support all operational functions.
- Travel as needed to assist managers, supervisors and employees for onboardings, off-boardings, recruitment initiatives, desk inspections, and workplace attire violations.
- Develop and implement strategies for temporary trainings, attracting, selecting, and on-boarding quality candidates, especially for permanent and temporary positions.
- Revise and update position descriptions.
- Create job requisitions.
- Screen employment applications.
- Conduct interviews.
- Arrange pre-consultations with managers to determine the best metrics, interview questions, and skills assessments for the hiring process.
- May be assigned additional job functions as needed.
Benefits
- Health insurance options
- Standard and supplemental retirement plans
- NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis)
- The best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service
- Twelve paid holidays per year
- Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year
- Twelve sick days/year which are cumulative indefinitely
- Paid Parental Leave
- Personal Observance Leave and Community Service Leave
- Longevity pays lump sum payout yearly based on length of service
- 401K, 457, and 403(b) plans
- Eligibility for the Public Service Loan Forgiveness Program
- Professional development
- Career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
