Administrative Specialist I - Rehabilitation Casework Technician

State of North Carolina•Gaston, NC

2d•$39,244 - $68,679•Hybrid

About The Position

This Rehabilitation Casework Technician position is located in the Gastonia EIPD Unit Office and will provide administrative and casework support to Rehabilitation Counselors providing services primarily to adults with disabilities residing in Gaston County. This position will also provide back-up casework support to the satellite office in Lincoln County as needed.

Requirements

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

Nice To Haves

Knowledge of and/or experience working with people with disabilities
Knowledge of and/or experience utilizing electronic case management systems
Flexibility and experience organizing multiple priority assignments in a fast paced setting
Experience working with the public in a professional manner and in team settings

Responsibilities

Interviewing consumers and gathering diagnostic reports to assist counselors with determining eligibility and required services
Assisting counselors with developing written plans of services in conjunction with the consumer, parent and/or guardian
Documenting casework data and the provision of substantial services throughout the rehabilitation process in the case management system
Assisting with monitoring client progress throughout the service delivery process
Preparing documents, including invoices and billing, filing, scheduling appointment, inputting casework data into the case management system and preparing correspondence to support client services
Working with community employers/partners to assist in directly placing highly qualified individuals in suitable employment settings leading to successful employment outcomes
Providing other support as designated by the counselor and completing all related administrative tasks