Administrative Specialist Customer Pick Up
About The Position
At Nebraska Furniture Mart (NFM), we’ve been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today’s Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreams and a culture that encourages volunteering and serving our communities. Do you tend to leave a lasting impression on people? If so, we are looking for a friendly, computer savvy representative to join our office! You will be one the last people our customers come in contact with. Your job will be to assist the customer in processing their NFM pick-up orders. Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love.
Requirements
- Positive, upbeat attitude
- High school diploma or GED preferred
- 3-6 months customer contact/clerical or office related experience preferred
- Ability to enter data quickly and accurately
- Computer skills and ability to use MS Office (Outlook, Word, Excel, etc)
- Ability to work night, weekend and/or early morning hours based on business needs
- Pre-employment screening includes, but isn’t limited to, criminal background check
Responsibilities
- Greet customers promptly as they arrive.
- Collect accurate information and direct customers for order loading.
- Check that sales orders are finalized and filed accurately.
- Work past-due reports, track and document order changes.
- Resolve customer problems face-to-face.
Benefits
- Same day pay - access to your earned pay on-demand, when you need it the most
- Competitive pay - generous annual increases up to 7%
- Inclusive culture
- Health, dental, vision, life Insurance, short and long term disability
- Paid holidays (upon hire)
- Paid time off (after 90 days)
- Staff discount on merchandise
- Virtual and in-person career development opportunities at all levels
- Paid community volunteer opportunities
- Tuition Reimbursement
- 401(k)
- Company match for 401(k) after one year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
