Administrative Specialist (CL3)- YourPace

University of Maine System•Presque Isle, ME

10d•$21•Onsite

About The Position

The University of Maine at Presque Isle (UMPI) is seeking a full time, on-campus Administrative Specialist (CL3) to support the YourPace Program. This position will be responsible for monitoring and maintaining daily departmental operations as well as providing general administrative support to ensure the accurate delivery of the YourPace courses. The person in this position will also assist in identification of areas of operational improvement, assist in the development of guidelines for providing support to YourPace students, Instructors of Record, and other key stakeholders, as well as act as the primary liaison with other campus departments. This position will coordinate with the Office of Student Records, Instructional Designers/Technologists, Advising, Office of Admissions, Student Financial Services Office, Faculty, IT, other departments at UMPI, and the University of Maine System. The regular hours for this position are Monday through Friday, 8:00am-4:30pm EST.

Requirements

60 credits or more of higher education or equivalent work experience and training.
Three years administrative support experience
Ability to provide excellent customer service
Maintain confidentiality
Exceptionally strong interpersonal, oral, and written communication skills
Modern office procedures and equipment
Recordkeeping principles
Mathematical concepts
Basic budgeting principles
Computers and related software applications (e.g., Microsoft Office Suite, Google Suite)
Communications in multiple modalities (e.g., Zoom)

Nice To Haves

Bachelor's degree (or equivalent)
3-5 years of experience required in professional settings, including: strong customer service background, admissions or sales experience, and/or education, tutoring, advising or counseling
Experience in a higher education setting
Experience with adult learners
Experience with teaching best practices and the YourPace pedagogy
Strong experience with University of Maine System technologies - MaineStreet and educational technologies (e.g., Brightspace) in particular

Responsibilities

monitoring and maintaining daily departmental operations
providing general administrative support to ensure the accurate delivery of the YourPace courses
assisting in identification of areas of operational improvement
assisting in the development of guidelines for providing support to YourPace students, Instructors of Record, and other key stakeholders
acting as the primary liaison with other campus departments
coordinating with the Office of Student Records, Instructional Designers/Technologists, Advising, Office of Admissions, Student Financial Services Office, Faculty, IT, other departments at UMPI, and the University of Maine System