Administrative Specialist CL2 - Occupational Therapy

University of Maine SystemGorham, ME
Onsite

About The Position

The University of Southern Maine’s Department of Occupational Therapy is seeking an Administrative Specialist. This position supports the daily operations of the office including, but not limited to: Providing a full range of communications, both verbally and in writing, regarding non-routine questions, issues and procedures. Handling the most complex and sensitive customer/student requests requiring a comprehensive understanding of relevant policies, procedures and rules. Preparing individualized responses for non-routine and/or escalated issues. The Occupational Therapy program takes an integrative and holistic approach in educating students to become Occupational Therapists. Graduates of this program will be prepared to succeed in the health and community care contexts as ethical, socially responsible, life-long learners. We seek an energetic and organized individual to support this program and its dedicated students. In addition to supporting the Occupational Therapy program the Administrative Specialist will provide secondary support to other College of Nursing and Health Professions units as needed.

Requirements

  • 60 credits or more of higher education or equivalent work experience and training.
  • Three years’ administrative experience.
  • Excellent communication and customer service skills
  • Demonstrated computer proficiency

Responsibilities

  • Providing a full range of communications, both verbally and in writing, regarding non-routine questions, issues and procedures.
  • Handling the most complex and sensitive customer/student requests requiring a comprehensive understanding of relevant policies, procedures and rules.
  • Preparing individualized responses for non-routine and/or escalated issues.
  • Provide secondary support to other College of Nursing and Health Professions units as needed.

Benefits

  • 13 paid holidays plus earned vacation time and sick time
  • Health, dental and vision insurance
  • Low-cost short-term disability insurance and employer-paid long-term disability insurance
  • Employer-paid basic life insurance and supplemental life insurance
  • A tuition waiver program for employees and their spouse or dependent child(ren)
  • A 403(b)-retirement plan with employer contribution
  • Free access to the METRO system, including the Husky Line with service between our Portland and Gorham campuses
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