Administrative Services Manager

State of North Carolina1110 Navaho Drive, Suite 200 Wake, NC
$70,487 - $96,908Hybrid

About The Position

This position provides strategic and operational leadership for all administrative, technical, communications, compliance, and data support functions that enable and sustain statewide talent strategy, innovation delivery, and temporary employment services. The Administrative Services Section provides a variety of administrative, technical, and creative services supporting and enabling all Temporary Solutions program areas. This is a unique opportunity to lead a new program helping shape how N.C. attracts, informs, and hires talented people across state government. As the first Administrative Services Manager, you will contribute to defining the program’s vision, launch innovative programs, and drive measurable improvements statewide. Your work will have a lasting impact by strengthening North Carolina’s workforce and positioning our state government as a competitive, modern employer of choice.

Requirements

  • Bachelor’s degree from an appropriately accredited institution and three (3) years of program experience related to the area of assignment, including one year of supervisory program experience; or an equivalent combination of training and experience.
  • Experience in state government or public sector administrative operations.
  • Familiarity with HR programs, workforce systems, or recruitment operations.
  • Experience working with IT, communications, or fiscal teams.
  • Strong organizational and coordination skills.
  • Experience supervising staff or leading teams.

Responsibilities

  • Provide administrative and operational leadership by directing and managing day-to-day administrative operations, supervising administrative staff, and ensuring effective service delivery.
  • Serve as our subject matter expert and primary liaison to the OSHR Business Operations Team for financial coordination and budget support, the OSHR IT Team for data, technical support, and IT coordination, and the OSHR Communications Team for the design and coordination of messaging, content, and brand alignment.
  • Oversees programs monitoring and reporting on statewide compliance, drafting policy, documenting processes, and designing and monitoring internal controls, ensuring cohesion among all partners and stakeholders.
  • Plans, resources, and oversees special projects, initiatives, and campaigns, including those with statewide scope and reach.

Benefits

  • State Benefits
  • variety of leave options
  • professional development opportunities
  • insurance
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