Administrative Services Assistant - Hybrid Nashville,

Novalink Solutions LLCNashville, TN
Hybrid

About The Position

Under supervision, the contract Administrative Assistant 3 position provides administrative and fiscal support for the CHANT Enhanced Care Coordination in Maternity Care Deserts Project. This position supports day-to-day administrative operations related to project management, including invoice processing, documentation, and tracking of grant expenditures, to ensure compliance with state and federal requirements. This position provides lead-level administrative and fiscal support for the project.

Requirements

  • Graduation from an accredited college or university with an associate or bachelor’s degree is required.
  • At least one year of experience providing administrative or fiscal support for grant-funded programs.

Nice To Haves

  • Supervisory experience preferred

Responsibilities

  • Serve as primary point of contact with Walmart and any approved retail partners to coordinate the Welcome Home Gift Registry and ensure timely fulfillment.
  • Assist with continuous quality improvement (CQI): identify operational bottlenecks, propose fixes, and document process changes.
  • Monitor for equity considerations (e.g., rural delivery constraints, language access needs) and escalate barriers to the Program Director.
  • Support training logistics (virtual and in-person) for care coordinators and partners through registration, materials printing, and attendance tracking.
  • Contribute to project sustainability planning: capture lessons learned and assist with scaling SOPs statewide.
  • Develop and deliver monthly data reports and program updates, including preparing and presenting project information to stakeholders.
  • Prepare and distribute culturally responsive materials on safe sleep, urgent maternal warning signs, breastfeeding, and mental health resources in coordination with program staff.
  • Schedule and coordinate bi-weekly program meetings, vendor check-ins, and partner touchpoints; prepare agendas, minutes, and action logs.
  • Maintain organized project files (SharePoint or other TDH systems) including approvals, receipts, shipping confirmations, SOPs, and meeting artifacts.
  • Draft memos, email templates, and participant-facing communications; ensure plain-language and accessible formatting.
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