Administrative Secretary | Imaging, PRN (day shift)

Memorial Health Ohio • Paris Township, OH

12h • Onsite

About The Position

We are looking for an Administrative Secretary to join our collaborative team at Memorial Health! This role provides clerical and administrative support to the director/supervisors for routine functions including charges. The ideal candidate can identify problems and work toward solutions independently with input from the Director. This position also provides accurate communications to the Imaging department on a regular basis about customer service, identified issues, and opportunities for improvement with direction of the Director. The Administrative Secretary assists the Director and Supervisors in the daily operation of the imaging services department, directs telephone communications to the appropriate imaging modality and/or individual, and assures accurate information is obtained and entered into the information system completing the patient registration process utilizing knowledge of Health Insurance Portability and Accountability Act (HIPAA) guidelines. The role collects the appropriate information to assist the Technologist / Radiologist in performing the appropriate procedure and or diagnoses as stated on the requesting physicians order, monitors the charging process assuring charges for services rendered, schedules appointments for the various modalities within the imaging department, and ensures appropriate patient preparation for these procedures. Completes patient screening, calls and answers questions as needed. The Administrative Secretary also assists the Director and Supervisors in preparing the front office schedules, assists in the training of additional staff as requested, ensures adequate staffing of the Imaging Department by forwarding ill calls to the appropriate supervisor, and in the absence of a supervisor, assesses staffing needs and takes appropriate measures to maintain quality patient services. Reports staffing problems and measures to the appropriate supervisor. Assists Director and Supervisors with the coordination of Quality Improvement activities for the imaging department, including the recording of meeting minutes, and adjusting modality schedules to allow for Radiologist participation in required activities, as well as the collection of Key Result Measures and performance data as requested. Ensures that department non-clinical (clerical) policies are in place, maintained, and communicated to the staff. Exhibits behaviors reflective of Memorial’s core values: Compassion, Accountability, Respect, Excellence, and Service. Demonstrates regular and predictable attendance. Attends all mandatory education and in-services (i.e., team training, safety, infection control, etc.); completes mandatory health requirements. Employee performs within the prescribed limits of the hospital’s and department’s Ethics and Compliance program and is responsible to detect, observe and report compliance variances to their immediate supervisor, or upward through the chain of command, the Compliance Officer, or the hospital hotline. Performs other duties as required or assigned including Registration duties when scheduled at City Gate. Refer to the Patient Rep job description when applicable.

Requirements

• Any combination of secondary training and/or work experience, which indicates the ability to perform the responsibilities of the position.
• Skilled in Microsoft Windows and Microsoft NT Network Communication.
• Medical terminology.
• Basic understanding of Imaging processes.

Responsibilities

• Provides clerical and administrative support to the director/supervisors for routine functions including charges.
• Identifies problems and works toward solutions independently with input from Director.
• Provides accurate communications to the Imaging department on a regular basis about customer service, identified issues, and opportunities for improvement with direction of Director.
• Assists the Director and Supervisors in the daily operation of the imaging services department.
• Directs telephone communications to the appropriate imaging modality and/or individual.
• Assures accurate information is obtained and entered into the information system completing the patient registration process utilizing knowledge of Health Insurance Portability and Accountability Act (HIPAA) guidelines.
• Collects the appropriate information to assist the Technologist / Radiologist in performing the appropriate procedure and or diagnoses as stated on the requesting physicians order.
• Monitors the charging process assuring charges for services rendered.
• Schedules appointments for the various modalities within the imaging department, and ensures appropriate patient preparation for these procedures.
• Completes patient screening, calls and answers questions as needed.
• Assists the Director and Supervisors in preparing the front office schedules.
• Assists in the training of additional staff as requested.
• Ensures adequate staffing of the Imaging Department by forwarding ill calls to the appropriate supervisor, and in the absence of a supervisor, assesses staffing needs and takes appropriate measures to maintain quality patient services.
• Reports staffing problems and measures to the appropriate supervisor.
• Assists Director and Supervisors with the coordination of Quality Improvement activities for the imaging department, including the recording of meeting minutes, and adjusting modality schedules to allow for Radiologist participation in required activities, as well as the collection of Key Result Measures and performance data as requested.
• Ensures that department non-clinical (clerical) policies are in place, maintained, and communicated to the staff.
• Exhibits behaviors reflective of Memorial’s core values: Compassion, Accountability, Respect, Excellence, and Service.
• Demonstrates regular and predictable attendance.
• Attends all mandatory education and in-services (i.e., team training, safety, infection control, etc.); completes mandatory health requirements.
• Performs within the prescribed limits of the hospital’s and department’s Ethics and Compliance program and is responsible to detect, observe and report compliance variances to their immediate supervisor, or upward through the chain of command, the Compliance Officer, or the hospital hotline.
• Performs other duties as required or assigned including Registration duties when scheduled at City Gate.

Benefits

• 11 paid Holidays
• Free membership to our employee wellness center
• Competitive salary and benefits package
• OPERS (you won't have to pay into Social Security)
• Chance to make a meaningful impact on the lives of patients and families in our community
• Kidzlink Discounted Daycare
• Employee Recognition
• Free Parking
• Community/Family Atmosphere

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED