MEDICAL IMAGING SECRETARY

Johnson Memorial Hospital•Franklin, IN

8d•Onsite

About The Position

Johnson Memorial Health is seeking a Medical Imaging Secretary to join their team. This role involves managing administrative tasks within the medical imaging department, ensuring smooth patient flow, accurate record-keeping, and effective communication. The secretary will be responsible for handling phone calls, greeting patients, entering orders, managing imaging systems, and maintaining a clean and organized work environment. This position plays a crucial role in supporting the department's operations and contributing to patient care.

Requirements

High School diploma or equivalent required.
Completion of a formal medical terminology program is required.
Training in computer systems and operational procedures provided.

Nice To Haves

One year post high school training preferred.
Previous experience in radiology preferred.

Responsibilities

Answers incoming telephone calls, takes messages, obtains information, provides information as appropriate regarding patient status, and routes calls or messages to appropriate person or department.
Provides back-up for telephone answering services for multiple extensions throughout the department.
Greets patients and families. Provides directions and information to patients, families, and visitors.
Enters appropriate orders in the computer.
Clarifies orders, results, messages, etc. with appropriate person.
Contacts physicians/providers for orders as needed to complete exams.
Calls STAT reports to physicians/providers, obtains follow-up instructions and relays appropriate information to patients.
Demonstrates proficiency with the PACS system. Creates CDs for continuity of patient care. Uploads and sends images to the cloud as requested.
Picks up mail from Central Supply and distributes to appropriate staff within department.
Responds to patients' requests as appropriate. Keeps technologists informed of patient/family needs and questions.
Maintains work environment in clean and orderly fashion. Inventories and restocks supplies as necessary.
Routinely charges exams as needed. Generates reports and statistical data.
Maintains confidentiality of patient related issues.
Attends and participates in department related in-services, conferences, and meetings. May assist in orientation of new staff.
Works with others to achieve department and organizational goals. Utilizes proper chain of command for resolution of difficult issues.
Monitors printers, facsimile machine, and copy machine routinely throughout the shift to ensure timely receipt and/or delivery of information/reports.
Participates in department staff meetings and CQI plan to improve organizational performance and achieve department and organizational goals.
Performs other related duties as assigned.
Clearly communicates and continuously supports the Mission and Values of JMH.
Conducts all activities in compliance with applicable laws, regulations, standards, and Johnson Memorial Health policies and procedures including Blood and Body Substance Precautions.