ADMINISTRATIVE SECRETARY OPS - 60933161

State of FloridaRemote / Telework, OR
Remote

About The Position

This position performs routine clerical and administrative duties, including entering hearing requests, drafting correspondence, organizing and maintaining paper and electronic files, entering hearing requests, and processing emails. Responsibilities include timely setup of hearing requests; preparing and distributing notices and other office correspondence accurately and promptly; independently reviewing and properly routing incoming and outgoing mail; updating the case management system; converting and uploading documents to ensure Hearing Officers have current case information; recording all Petitioner and Respondent contacts in the case management system; managing email correspondence; and closing cases in the system. Other related duties as assigned.

Requirements

  • High school diploma or equivalent experience in public assistance programs.
  • Experience making eligibility determinations for applicants of public assistance.

Nice To Haves

  • Experience utilizing the ACCESS FLORIDA system

Responsibilities

  • Timely setup of hearing requests
  • Preparing and distributing notices and other office correspondence accurately and promptly
  • Independently reviewing and properly routing incoming and outgoing mail
  • Updating the case management system
  • Converting and uploading documents to ensure Hearing Officers have current case information
  • Recording all Petitioner and Respondent contacts in the case management system
  • Managing email correspondence
  • Closing cases in the system

Benefits

  • Growth Opportunities
  • Training
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