Administrative Receptionist

Texas A&M • College Station, TX

3d • Onsite

About The Position

The System Offices is one of several system members within the Texas A&M University System representing one of the largest systems of higher education in the nation, with a network of 12 universities, a comprehensive health science center, eight state agencies, Texas A&M – Fort Worth and the Texas A&M - RELLIS Campus. The Texas A&M University System mission is to provide education, conduct research, commercialize technology, offer training, and deliver services for the people of Texas and beyond. The System Offices, within the Texas A&M University System, provides an outstanding benefits package including, but not limited to: competitive health benefits; paid vacation, sick leave, and holidays; a defined benefit retirement plan to include an employer contribution through Teachers Retirement System of Texas (TRS); if applicable, a defined contribution retirement plan to include an employer contribution through an approved ORP vendor: additional voluntary tax deferred annuity (TDA) options; tuition assistance; and wellness programs to promote work/life balance. Salary: $3,657.34 - $4,583.33 per month commensurate with experience. Job Description Summary: Provide administrative support to the Director, Clery Act Compliance & Law Enforcement Liaison and the System Ethics and Compliance Office. Serves as the first point of contact for the Moore-Connally Building by greeting guests, checking in guests, answering phones, answering emails, and performing administrative duties. This position serves as the first point of contact for visitors at the Moore-Connally Building at the receptionist's desk, Monday - Friday, 8:00 am - 5:00 pm.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• Two years of relevant customer service and administrative support experience, including experience using a multi-line phone system.
• Ability to work as part of a team.
• Excellent customer service and interpersonal communication skills.
• Professional, courteous, and welcoming demeanor.
• Conflict resolution and de-escalation skills.
• Advanced skills in word processing, spreadsheets, calendars, and other online software.
• Ability to multitask in a fast-paced, high-traffic environment.
• Punctuality and excellent attendance.
• Ability to multi-task and work cooperatively with others.
• This is a security-sensitive position and is restricted to U.S. citizens and legal permanent residents only.
• Only complete applications will be considered for employment at The Texas A&M System Offices.
• Incomplete job application data could result in your application being rejected without an option to reapply.
• A cover letter and resume may be required in addition to a completed employment application.
• All positions are security-sensitive.
• Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Nice To Haves

• Experience within The Texas A&M University System.

Responsibilities

• Serves as the first point of contact for the Moore-Connally Building and all building occupants by greeting guests in a friendly and professional manner.
• Assists guests with checking in using a computer-based system.
• Answers main building phone line using a multi-line phone system, routes calls and forwards messages.
• Manages multiple Outlook domains, multiple Outlook calendars.
• Manages pre-planned visitors/meetings.
• Helps maintain office supplies, inventories, equipment acquisitions/disposals.
• Composes, transcribes, proofreads and edits correspondence, reports, memorandum, and other documents.
• Helps schedule and coordinate meetings and/or conference rooms for SO employees as needed.
• Sorts incoming USPS mail upon delivery.
• Work closely with building superintendents regarding building maintenance and received mail.
• Works closely with building superintendents to know what workers are in the building.
• Works closely with immediate supervisor regarding building closures and front door access (ie., A&M System closures, etc.).
• Assists with management of ID access for System Offices employees at the Moore-Connally Building.
• Assists the Ethics and Compliance Officer and SECO department as needed.
• Maintains confidentiality.
• Other duties as assigned.

Benefits

• competitive health benefits
• paid vacation, sick leave, and holidays
• a defined benefit retirement plan to include an employer contribution through Teachers Retirement System of Texas (TRS)
• if applicable, a defined contribution retirement plan to include an employer contribution through an approved ORP vendor
• additional voluntary tax deferred annuity (TDA) options
• tuition assistance
• wellness programs to promote work/life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level