Administrative Receptionist
About The Position
The System Offices is one of several system members within the Texas A&M University System representing one of the largest systems of higher education in the nation, with a network of 12 universities, a comprehensive health science center, eight state agencies, Texas A&M – Fort Worth and the Texas A&M - RELLIS Campus. The Texas A&M University System mission is to provide education, conduct research, commercialize technology, offer training, and deliver services for the people of Texas and beyond. The System Offices, within the Texas A&M University System, provides an outstanding benefits package including, but not limited to: competitive health benefits; paid vacation, sick leave, and holidays; a defined benefit retirement plan to include an employer contribution through Teachers Retirement System of Texas (TRS); if applicable, a defined contribution retirement plan to include an employer contribution through an approved ORP vendor: additional voluntary tax deferred annuity (TDA) options; tuition assistance; and wellness programs to promote work/life balance. Salary: $3,657.34 - $4,583.33 per month commensurate with experience. Job Description Summary: Provide administrative support to the Director, Clery Act Compliance & Law Enforcement Liaison and the System Ethics and Compliance Office. Serves as the first point of contact for the Moore-Connally Building by greeting guests, checking in guests, answering phones, answering emails, and performing administrative duties. This position serves as the first point of contact for visitors at the Moore-Connally Building at the receptionist's desk, Monday - Friday, 8:00 am - 5:00 pm.
Requirements
- Bachelor's degree or equivalent combination of education and experience.
- Two years of relevant customer service and administrative support experience, including experience using a multi-line phone system.
- Ability to work as part of a team.
- Excellent customer service and interpersonal communication skills.
- Professional, courteous, and welcoming demeanor.
- Conflict resolution and de-escalation skills.
- Advanced skills in word processing, spreadsheets, calendars, and other online software.
- Ability to multitask in a fast-paced, high-traffic environment.
- Punctuality and excellent attendance.
- Ability to multi-task and work cooperatively with others.
- This is a security-sensitive position and is restricted to U.S. citizens and legal permanent residents only.
Nice To Haves
- Experience within The Texas A&M University System.
Responsibilities
- Serves as the first point of contact for the Moore-Connally Building and all building occupants by greeting guests in a friendly and professional manner.
- Assists guests with checking in using a computer-based system.
- Answers main building phone line using a multi-line phone system, routes calls and forwards messages.
- Manages multiple Outlook domains, multiple Outlook calendars.
- Manages pre-planned visitors/meetings.
- Helps maintain office supplies, inventories, equipment acquisitions/disposals.
- Composes, transcribes, proofreads and edits correspondence, reports, memorandum, and other documents.
- Helps schedule and coordinate meetings and/or conference rooms for SO employees as needed.
- Sorts incoming USPS mail upon delivery. Work closely with building superintendents regarding building maintenance and received mail.
- Works closely with building superintendents to know what workers are in the building.
- Works closely with immediate supervisor regarding building closures and front door access (ie., A&M System closures, etc.).
- Assists with management of ID access for System Offices employees at the Moore-Connally Building.
- Assists the Ethics and Compliance Officer and SECO department as needed.
- Maintains confidentiality.
- Other duties as assigned.
Benefits
- competitive health benefits
- paid vacation
- sick leave
- holidays
- a defined benefit retirement plan to include an employer contribution through Teachers Retirement System of Texas (TRS)
- if applicable, a defined contribution retirement plan to include an employer contribution through an approved ORP vendor
- additional voluntary tax deferred annuity (TDA) options
- tuition assistance
- wellness programs to promote work/life balance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
