Administrative & Quality Improvement Assistant

Mauran Ambulance Service • San Fernando, CA

2d • Hybrid

About The Position

Mauran Ambulance Service, Inc. is seeking a reliable, detail-oriented Administrative & Quality Improvement Assistant to join our team. This position is primarily remote with occasional in-office work as needed. If you enjoy organizing information, solving problems, and helping improve processes, we'd love to hear from you.

Requirements

• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Comfortable making and receiving professional phone calls.
• Proficient with Microsoft Office (Word, Excel, Outlook) and Google Workspace.
• Ability to work independently with minimal supervision.
• Strong problem-solving and multitasking abilities.

Nice To Haves

• Previous administrative, medical office, billing, or insurance experience is preferred but not required.
• Healthcare administration or medical billing.
• Insurance verification, authorizations, or denial management.
• Quality Improvement or documentation review.
• Experience working in a fast-paced office environment.

Responsibilities

• Process and follow up on insurance denials and billing requests.
• Communicate with insurance companies, healthcare facilities, and patients as needed.
• Answer and return phone calls.
• Assist with Quality Improvement (QI) projects and documentation review.
• Perform data entry and maintain accurate records.
• Prepare and organize reports, spreadsheets, and other documents.
• Provide general administrative and clerical support.
• Complete special projects and other office duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed