Quality Improvement Manager

Springwell•Waltham, MA
•$65,000 - $70,000•Hybrid

About The Position

The Quality Improvement Manager is responsible for planning, organizing and executing quality improvement projects for Springwell programs. The Manager will regularly analyze outcome measures, implement systems for monitoring performance with contract requirements, and identify areas for improvement across programs. The Manager will support the agency’s Quality Committee, program quality meetings, and Designation Review related activities. The Manager is also responsible for supervising staff members of the Quality team.

Requirements

  • Bachelor's Degree required.
  • Three years’ experience as a supervisor or manager.
  • Demonstrated skills with interpreting outcome measures.
  • Experience with continuous quality improvement principles.
  • Demonstrated flexibility and creative problem solving abilities.

Nice To Haves

  • Familiarity with community services for elders and the Massachusetts aging network preferred.

Responsibilities

  • Planning, organizing and executing quality improvement projects for Springwell programs.
  • Regularly analyzing outcome measures.
  • Implementing systems for monitoring performance with contract requirements.
  • Identifying areas for improvement across programs.
  • Supporting the agency’s Quality Committee, program quality meetings, and Designation Review related activities.
  • Supervising staff members of the Quality team.

Benefits

  • 3 weeks of vacation in first year
  • Birthday off
  • 13 paid holidays
  • 3 paid personal days
  • 15 paid sick days per year (You can accumulate up to 450hrs/12weeks)
  • Health & dental insurance with employer contribution
  • Life and long-term disability insurance at no cost to employee
  • Flexible Spending Plan
  • Employee Assistance Plan
  • 401K Retirement Savings Plan w/ employer contribution
  • Mileage reimbursement
  • Flexible Work Options available after 6 months for most positions; alternate start time between 8:00 and 9:30 a.m., 4 day work week, 4.5 day work week, telecommuting work option, remote work option
  • Employee referral bonuses
  • Free parking
  • Commitment to promoting from within
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