ADMINISTRATIVE PSYCHIATRIC ASSISTANT

Apis Services Inc•Shillington, PA

13d•$0 - $18

About The Position

This position is responsible for performing diverse administrative support duties and assists in providing support and organizing the day-to-day operations of the office. This position is responsible for submitting and processing psychiatric evaluations and medication management notes as scheduled and in collaboration with the psychiatrists. The position assists Program with administrative functions that involve a high degree of professionalism and organizational services. This role is an administrative resource for a wide range of office activities that require strong customer service skills and abilities.

Requirements

Computer skills and knowledge of relevant software
Knowledge of clerical and administrative procedures and systems such as filing and record keeping
Knowledge of principles and practices of basic office management

Nice To Haves

2+ years of relevant experience & 1+ years customer service experience
Records management

Responsibilities

Completes files and returns all documentation distributed by office management
Resolves administrative issues by coordinating report preparation, analyzing data, and identifying solutions
Supports managers and employees with organizational and communication-related tasks
During prescriber sessions document and work with prescriber in completing and submitting services
Admit and coordinate client entry into telehealth prescriber services
Handles confidential and time-sensitive materials with discretion
Attends all required and scheduled trainings and meetings for IBHS and Outpatient Therapist programs
Maintains efficient workflow by reviewing processes, implementing cost reductions, and developing reporting procedures
Accurately documents time worked
Demonstrates the highest level of professionalism when interacting with all employees, consumers, and guests of ACE/IMS
Maintains a professional demeanor and exercises sound professional judgment in all areas of employment duties
Creates, edits, and updates spreadsheets and reports
Assists with verifying insurance eligibility for new referrals
Organizes, scans, and maintains client files
Collects records for requests from other providers and Social Security
Performs light housekeeping duties as needed
Assists with answering phone calls and responds promptly to client inquiries
Assists with scheduling and rescheduling clients for all providers, as requested
Completes program services and special projects as assigned by the Office Manager or Executive Director