Administrative Program Assistant - Tisch College

Tufts UniversityMedford, MA
Onsite

About The Position

The Jonathan M. Tisch College of Civic Life prepares Tufts students to become active citizens and community leaders. As the only university-wide college of its kind, its mission is to engage Tufts students in meaningful community building, public service experiences, and transformational learning. It conducts groundbreaking research on young people’s civic and political participation and forges innovative community partnerships. Tisch College is a national leader in civic education, whose model and research are setting the standard for higher education’s role in civic engagement. This position provides administrative and operational support across all areas of Tisch College, contributing to the effective functioning of student programs, research centers, the communications team, and administrative operations. Working collaboratively with staff across the College, the role helps coordinate day-to-day activities, supports cross-functional initiatives, and ensures efficient office and program operations.

Requirements

  • Bachelor’s degree.
  • 1-3 years of related administrative office experience.
  • Experience working in a culturally diverse environment, with a commitment to inclusive excellence, with people representing diverse social identities and political perspectives.
  • Excellent communications skills.
  • Excellent customer service skills.
  • Strong technology skills (Word, Excel, PowerPoint, Outlook).

Nice To Haves

  • Experience and knowledge of structures and systems within higher education.
  • Experience with Adobe products such as Adobe Illustrator.
  • Ability to collaborate and communicate effectively with practitioners and other stakeholders in a variety of communities with racial and economic diversity.

Responsibilities

  • Provides advanced administrative and operational support across all areas of Tisch College, including student programs, research centers, the communications team, and administrative operations.
  • Performs a wide range of complex and diverse administrative duties, including organizing and maintaining files and databases; creating and updating forms, student applications, and tracking systems; supporting the planning and implementation of programs and projects; and coordinating logistics for meetings, events, travel, and guest speakers.
  • Serves as part of a collaborative team that works together to address the dynamic needs of the college.
  • Serves as a key administrative resource for staff across the College, providing information, troubleshooting issues, and supporting day-to-day operations.
  • Provides general guidance on departmental policies and procedures, communicates information on behalf of managers as appropriate, and assists with a variety of administrative processes.
  • Prepares and submits forms and requests, supports purchasing and business operations, coordinates office activities, and coordinates all aspects of events from start to finish, including planning, logistics, vendor and speaker coordination, on-site support, and post-event activities.
  • Collaborates effectively with a wide range of stakeholders, including students, faculty, staff, community partners, and external visitors.
  • Demonstrates cultural awareness and agility, builds positive working relationships across diverse teams, exercises sound judgment, and handles confidential information with discretion while managing multiple priorities and competing deadlines.
  • Provides support to departments and initiatives across Tisch College, serving as a central resource that helps ensure the efficient operation of the College.
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