Administrative Program Assistant

RFCUNY Research Foundation of the City University of New York•Long Island, NY

9h•Onsite

About The Position

The Division of Adult and Continuing Education, Workforce Development at LaGuardia Community College is seeking a full-time Administrative Program Assistant for the NYC Department of Small Business Services grant for the Community Health Workers Training Certificate (CHW) in the Workforce Development Department. Individuals participate in this program in order to prepare themselves for employment as Community Health Workers. Through the program, students earn a certificate and an opportunity to continue their education with CUNY by earning nine college credits towards an Associate’s degree in Human Services at LaGuardia, while also receiving internship experiences, career development support, and connections to healthcare industry employment opportunities. Under the direction of the Community Health Worker Training Manager, the Administrative Program Assistant (APA) is responsible for assisting with recruitment and assessment, case management and student support, collaborating with internship sites, and administrative support for the program. Among different responsibilities of the APA are intake and screening activities, communication with students, coaching students and connecting them to resources, onboarding students to training and internships, tracking student outcomes, and providing career guidance focused on community health work, as well as referring students to a variety of courses, internships, and various opportunities in the community. The Administrative Program Assistant is a key member of the staff of LaGuardia Community College, Community Health Worker Training Program. The role of the APA is to provide access to necessary supportive services in the college community, provide case management services as needed and requested by program participants. The APA is responsible for supporting the students' growth and development by facilitating activities that would have them discover their potentials and career aspirations. The APA assists staff in conducting interviews to identify the students' strengths and weaknesses and develop learning solutions to address those difficulties. Reporting to the Community Health Worker Training Manager, the APA will be working closely with the students and must be available to work flexible hours.

Requirements

Associate’s Degree required
Three (3) years’ experience in working with unemployed or underemployed individuals in a community-based organization.
Knowledge of the public and community health field
Excellent oral and written communication skills
Excellent interpersonal and organizational skills
Good technology skills, with a high level of proficiency in Microsoft Office including MSWord and MS Excel spreadsheets
Demonstrated interest in working with diverse communities and supporting the success of underserved populations
Flexible and able to work some evening and/or weekend hours

Nice To Haves

Bachelor’s Degree preferred
Experience providing health education, harm reduction, or community health services a plus
Experience working with young adults and English language learners a plus

Responsibilities

Assist with recruitment and outreach to enroll students into the training program
Assist with intake and screening activities, communication with students, coaching students and connecting them to resources, onboarding students to training and internships, tracking student outcomes, and providing career guidance focused on community health work
Provide outreach and advising for first-time college students
Work closely with the Course Instructors to ensure the success of the training program
Work closely with the Training Manager to support student persistence and program completion
Work closely with the Training Manager on student assessment and needs
Other duties as assigned