Administrative Program Assistant I
About The Position
Greets customers arriving for appointments and classes; logs arrivals and contacts Workers; screens and responds to general inquiries and complaints regarding human services programs. Performs administrative support work such as word processing, creating spreadsheets, data entry and retrieval; reviews forms, data and other information to ensure accuracy and conformance to established procedures and policies; generates reports and records; screens telephone calls and operates a phone switchboard. Processes income verifications; logs and distributes incoming faxes; retrieves, reviews and distributes State Broadcasts, child support notifications and Medicaid eligibility determinations to appropriate staff and calculates Worker’s daily mileage for reimbursement. Receives maintenance and building complaints and coordinates maintenance and service requests for copiers and faxes. Creates and maintains a filing and record management systems; prepares monthly reports; answers phones and serves as first point of contact for Department; and responds to routine inquiries from the public, other departments and outside agencies. Performs other duties as assigned.
Requirements
- Word processing
- Creating spreadsheets
- Data entry and retrieval
- Operating a phone switchboard
- Filing and record management systems
Responsibilities
- Greets customers arriving for appointments and classes; logs arrivals and contacts Workers; screens and responds to general inquiries and complaints regarding human services programs.
- Performs administrative support work such as word processing, creating spreadsheets, data entry and retrieval.
- Reviews forms, data and other information to ensure accuracy and conformance to established procedures and policies.
- Generates reports and records.
- Screens telephone calls and operates a phone switchboard.
- Processes income verifications.
- Logs and distributes incoming faxes.
- Retrieves, reviews and distributes State Broadcasts, child support notifications and Medicaid eligibility determinations to appropriate staff.
- Calculates Worker’s daily mileage for reimbursement.
- Receives maintenance and building complaints and coordinates maintenance and service requests for copiers and faxes.
- Creates and maintains a filing and record management systems.
- Prepares monthly reports.
- Answers phones and serves as first point of contact for Department.
- Responds to routine inquiries from the public, other departments and outside agencies.
- Performs other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
