Program Administrative Assistant

CSS•Columbus, OH

3d•Onsite

About The Position

Since 1945, Catholic Social Services (CSS) has been a source of compassion, dignity, and hope for those Christ calls us to serve throughout our community. Serving over 10,000 individuals annually, our mission is supported by dedicated volunteers who help seniors find connections, guide families towards a brighter future, and assist young adults in transitioning to the workforce. Rooted in the belief that every person reflects the image of God, we journey together as neighbors, empowering individuals to shape their own futures with our unwavering support. The Program Administrative Assistant will provide data entry and clerical duties, including the first line of contact for our clients in the senior programs, Senior Companions, Foster Grandparents and Super Neighbor. The programs are a division of the AmeriCorps Senior programs, the federal agency improving lives, strengthening communities, and fosters civic engagement through service and volunteering.

Requirements

High School or equivalent
Administrative/clerical experience.
Proficient in Microsoft Office Suite or similar software.
Excellent organizational skills and attention to detail.
Excellent written and verbal communication skills.
Pass a BCI/FBI criminal background check and drug screening.

Responsibilities

Answer phones and assist clients in a professional manner.
Update and submit timecard data for timely and accurate payments.
Accurate filing of documents in client files.
Audit client files to ensure compliance with funders’ requirements.
Assist with monthly in-service training.
Participate in ongoing monitoring and evaluation of the volunteers and site visits, as needed.
Maintain case records by guidelines and time limits, including completing case/progress notes, transferring cases, closing cases, etc.