Administrative Professional, Canadian Tax (English & Mandarin)

BDO • Vancouver, BC

7d • Hybrid

About The Position

Our Vancouver office is looking for an Administrative Professional to join the Canadian Tax Services team. This role involves providing comprehensive administrative support to multiple Partners and staff, ensuring efficient operations and excellent client service. The position requires a proactive individual who can manage diverse tasks, communicate effectively in both English and Mandarin, and contribute to a positive, people-first work environment.

Requirements

• Bilingual in English & Mandarin is a must (written and verbal) to ensure accurate, and timely communication with our Mandarin-speaking clients and contacts
• 2 years of working experience in an administrative or similar role
• Thorough knowledge of Microsoft Office computer programs (Word, Excel, Outlook)
• Can prioritize workload and the flexibility to manage multiple tasks
• Comfortable working in a deadline-driven work setting and dealing with confidential information
• Naturally curious, adaptable and compassionate person who enjoys taking initiative and helping others
• Strong problem solving, analytical and communication skills both written and oral
• Value teamwork, client service and quality in detailed work
• Proven ability to manage multiple priorities, communicate proactively, and follow through reliably
• Strong proofreading, formatting, and quality control capabilities with exceptional attention to detail
• Ability to work extra hours as required

Nice To Haves

• An Office Administration diploma or other relevant education an asset
• Experience with professional services environments and familiarity with billing/WIP reporting rhythms

Responsibilities

• Provide administrative support to multiple Partners and staff within the office
• Ensure all documents and deliverables are properly proofread and edited prior to being sent to clients
• Assist with billing, collections and processing of A/R and A/P
• Client interaction to support information requests and follow-ups
• Assemble corporate and personal tax returns, including cross-checking the balance owing and names, as required based on the needs of the assigned Partner(s)
• E-file tax returns and ensure Partners' lists have been e-filed by the deadlines
• Provide administrative support to Partners and engagement team, which includes client invoicing, calendar management, time & expense reports, meeting and travel coordination, etc.
• Provide coverage for other support staff during vacations, illness and other absenteeism as requested by the Manager
• Other administrative duties as required, including photocopying, filing, mailing/courier, etc. as required by professional staff and Partners

Benefits

• Competitive total cash compensation that recognizes and rewards your contribution
• Flexible benefits from day one
• Market leading personal time off policy
• Reimbursement for wellness initiatives that fit your lifestyle
• Opportunities for learning and development
• Support for personal goals outside of the office and making an impact on your community
• Opportunity to contribute to local charity initiatives and community events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree