Administrative Optometric Technician
About The Position
The Administrative Optometric Technician collaborates with opticians and interns to support patient care and eyewear delivery. This role involves processing, stocking, restocking, and tagging frames to ensure a comprehensive display is always available. The technician is responsible for the accurate, efficient, and organized traying of eyewear jobs, as well as the precise entry of invoice data, dispensing fees, and insurance information into Compulink. A thorough understanding of HIPAA regulations and the ability to handle confidential patient information is essential. Additionally, the technician assists in tracking ophthalmic material orders and communicates effectively with labs. They warmly greet patients, escort them to the appropriate area, and coordinate introductions to interns or opticians. The role includes answering phones, checking voicemail, returning messages, conducting eyewear notifications, and scheduling dispenses and selections as well as monitoring and ordering ophthalmic supplies and resale items. The technician works closely with supervisors and other college personnel to meet business and regulatory requirements, ensuring consistent delivery of quality care. Other optometric and administrative duties may be assigned as needed, including tasks at satellite or main campus clinics.
Requirements
- High School Diploma or GED
- PC Knowledge
- Interpersonal, verbal, and written communication skills.
- Knowledge of practice management software
- Understanding of medical and administrative procedures.
- Ability to handle confidential patient information.
- HIPAA regulations understanding.
Nice To Haves
- One year of experience in an optometric or health care setting.
- Graduate of a two-year optometric technician program, optician, or apprentice optician.
Responsibilities
- Processing, stocking, restocking, and tagging frames.
- Accurate, efficient, and organized traying of eyewear jobs.
- Precise entry of invoice data, dispensing fees, and insurance information into Compulink.
- Tracking ophthalmic material orders and communicating with labs.
- Greeting patients, escorting them to the appropriate area, and coordinating introductions.
- Answering phones, checking voicemail, and returning messages.
- Conducting eyewear notifications and scheduling dispenses and selections.
- Monitoring and ordering ophthalmic supplies and resale items.
- Working closely with supervisors and other college personnel to meet business and regulatory requirements.
- Performing other optometric and administrative duties as assigned, including tasks at satellite or main campus clinics.
Benefits
- Salary offer will be determined from candidate education, experience, internal equity, and budget.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
