About The Position

Discover what it’s like to work as an Administrative Support Senior Coordinator in our Maintenance department — a dynamic role where organization, communication, and problem-solving come together to keep operations running smoothly. A sharp eye for the details: In aviation, precision is everything. You’ll be handling data entry and documentation that keeps our maintenance operations running smoothly—so being able to catch even the smallest error is a superpower we value. Your people skills are your co-pilot: Whether it’s a time-sensitive request or a concerned colleague, your calm, professional approach to customer service — will make you a go-to problem solver. Adaptability in a Fast-Paced Environment: Success in this role hinges on the ability to prioritize effectively amid constant demands. Staying focused under pressure is essential.

Requirements

  • High School diploma
  • Minimum 3 years office experience
  • Knowledge of Microsoft Office applications
  • Proficiency in spelling, punctuation and grammar
  • Good interpersonal skills
  • Excellent communication skills both written and verbal, as well as formatting and proofreading skills
  • Aptitude for accuracy and detail
  • Aptitude for math
  • Demonstrate punctuality and dependability to support overall team success in a fast-paced environment

Nice To Haves

  • Experience in payroll, an asset
  • Restricted Area Identification Card (RAIC), an asset
  • This role may involve taking minutes, performing physical tasks like lifting or climbing, or working variable shifts

Responsibilities

  • Prepare correspondence, letters, bulletins, and maintain operational records; manage locker requests, office supplies, and punch cards for new hires/transfers.
  • Support onboarding and internal transfers, maintain Aircraft Maintenance Engineer (AME) status changes (e.g., new hires, base transfers), and coordinate service anniversaries.
  • Schedule and assist with training sessions and onboarding classes; update staff schedules and anomalies.
  • Liaise with GSOC for Aircraft Maintenance Engineer (AME) HID cards and assist with hardware/software troubleshooting and mainframe equipment.
  • Allocate tasks and provide guidance to team members.
  • Process pay adjustments/expenses and ensure compliance with company policies, collective agreements, and regulations.
  • Liaise with internal and external customers, maintain confidentiality, and independently organize and prioritize workload to meet deadlines under minimal supervision.

Benefits

  • Pension program
  • Employee Share Ownership Program
  • Profit Sharing
  • Health, dental, and life insurance for you and your family (if necessary)
  • Air Canada’s recognition program (Shine) allows you to recognize and be recognized for those outstanding moments.
  • A generous employee travel program for you and other eligible once you have completed twenty-eight (28) weeks of service. This includes, but is not limited to standby travel, hotel & car rental discounts, Air Canada Vacation discounts, and more.
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