Administrative Operations Specialist

Waste Management, Inc. (WM)•Wheeling, IL

2h•$19 - $29•Onsite

About The Position

The Operations Specialist for Collections provides advanced clerical and administrative support to departmental managers and helps coordinate all aspects of daily operations. The role troubleshoots safety, service, and operational issues; maintains and distributes department information; communicates operational issues to supervisors and managers; maintains the office; and serves as the KRONOS proxy for daily driver and helper updates. It uses Microsoft Suite and other software to manage tasks involving procurement, time and attendance, safety incidents, contract labor, payments and other financial work, and operational projects. The position may also communicate with customers about service issues and with employees about schedules and work assignments. The job primarily operates in a professional office environment and routinely uses standard office equipment.

Requirements

High school diploma or GED (accredited).
At least 18 years of age.
Legally eligible to work in the country where the position is located.
No prior work experience required.

Responsibilities

Troubleshoot and resolve safety, service, and operational issues.
Maintain and distribute department-related information on a daily basis.
Communicate operational issues with other supervisors and managers.
Maintain the office.
Act as the KRONOS proxy for daily updates for drivers and helpers.
Use Microsoft Suite and other software tools to manage daily tasks related to procurement, time and attendance, safety incidents, and contract labor.
Assist with processing payments and other financial tasks as necessary.
Assist with implementing operational projects as needed.
Communicate with customers about service issues as needed.
Communicate with employees about scheduling and work assignments as needed.