Administrative Operations Specialist (Healthcare)

Epiarx • Washington, DC

4d • Onsite

About The Position

This is a performance-driven role focused on being the operational backbone of a healthcare practice. The specialist will be responsible for the administrative and logistical execution of client cases, coordinating documentation, scheduling, external partners, and internal communication to ensure smooth and timely progression. This role requires initiative, organization, and a proactive approach to managing workflows and ensuring accuracy.

Requirements

• Experience in healthcare, pathology, or other sensitive (HIPAA-compliant) environments strongly preferred
• Bachelor's degree required
• Background in administrative operations, coordination, or workflow management required
• Comfortable using CRM systems, document platforms, and scheduling tools
• Strong verbal communication skills for coordinating across stakeholders
• Ability to manage multiple workflows simultaneously
• Highly organized — you track everything and miss nothing
• Proactive — you don’t wait, you move work forward
• Accountable — you take ownership from start to finish
• Detail-oriented — documentation accuracy matters to you
• Comfortable managing up — you follow through until tasks are completed

Responsibilities

• Coordinate case logistics (funeral homes, drivers, scheduling with the doctor)
• Own and maintain CRM tracking from post-consult through case completion
• Ensure all documentation is complete, accurate, and on time
• Manage internal workflows and follow-ups across the team
• Support broader administrative and operational tasks as needed

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Commuter benefits
• Mental health days
• Birthday leave
• "Sunshine Fridays" (early Fridays when targets are met)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level