Administrative Operations Specialist (Healthcare)

Epiarx Concierge PLLC•Washington, DC

10h•Onsite

About The Position

This is not a typical administrative job. If you’re the kind of person who keeps everything moving, notices what’s missing before anyone else does, and makes sure nothing falls through the cracks, this role will feel like a natural fit. If you prefer being told what to do, working at a slower pace, or avoiding follow-up—this role will not work. You are the operational backbone of the practice. Once a client commits to working with us, you take over the administrative and logistical execution of the case. That includes coordinating all moving parts—documentation, scheduling, external partners, and internal communication—to ensure everything progresses smoothly and on time. Your role is to coordinate case logistics (funeral homes, drivers, scheduling with the doctor), own and maintain CRM tracking from post-consult through case completion, ensure all documentation is complete, accurate, and on time, manage internal workflows and follow-ups across the team, and support broader administrative and operational tasks as needed. You are not just completing tasks; you are ensuring cases move forward without friction.

Requirements

Experience in healthcare, pathology, or other sensitive (HIPAA-compliant) environments strongly preferred
Bachelor's degree required
Background in administrative operations, coordination, or workflow management required
Comfortable using CRM systems, document platforms, and scheduling tools
Strong verbal communication skills for coordinating across stakeholders
Ability to manage multiple workflows simultaneously
Highly organized — you track everything and miss nothing
Proactive — you don’t wait, you move work forward
Accountable — you take ownership from start to finish
Detail-oriented — documentation accuracy matters to you
Comfortable managing up — you follow through until tasks are completed