Administrative Operations Specialist

U.S. Secret Service•Miami, FL

About The Position

The Administrative Operations Specialist serves in the U.S. Secret Service Office of Field Operations, Miami Field Office, providing administrative operational support for protective and investigative activities. The role supports and implements a range of administrative functions, including financial and budget administration, training, inspections, recruitment, evidence and inventory control, records management, and human resources management. The specialist uses automated systems, applications, and software tools to manage administrative functions; reviews incoming communications and prepares replies to general inquiries and routine actions; and responds to administrative questions and issues, resolving conflicts related to administrative processes. The position requires U.S. citizenship and a Top Secret Tier 5 clearance, along with a credit check and pre-employment and random drug testing. Depending on qualifications, applicants may qualify at the GS-07 or GS-09 level through specialized experience, education, or a combination of both.

Requirements

U.S. citizenship.
Males born after December 31, 1959, must be registered for Selective Service.
Obtain and maintain a Top Secret Tier 5 clearance.
Submit to a credit check after accepting a conditional offer of employment.
Pass a drug test before appointment and submit to random drug testing while in the position.
May be required to serve a one-year probationary period or two-year trial period.
For GS-07: one year of specialized experience equivalent to GS-05 performing basic administrative functions, gathering information or assembling data for documents and reports, or assisting senior staff with communications; alternatively, one full year of qualifying graduate-level education, Superior Academic Achievement, or a qualifying combination of education and experience.
For GS-09: one year of specialized experience equivalent to GS-07 providing organizational administrative support, using software such as Microsoft Word, Outlook, or Excel to draft documents or prepare reports, and communicating with stakeholders about administrative concerns; alternatively, a qualifying master's or equivalent graduate degree, LL.B., J.D., two years of qualifying graduate education, or a qualifying combination of education and experience.
Current or recent federal employees applying under competitive merit promotion procedures may need to meet time-in-grade requirements and submit SF-50 documentation.
Applicants qualifying through education must submit transcripts or equivalent documentation; official transcripts are required if selected.
Qualifications must be met by the announcement closing date.

Responsibilities

Provide administrative support and implement processes for financial and budget administration, training, inspections, recruitment, evidence and inventory control, records management, and human resources management.
Use automated systems, applications, and software tools to manage and implement administrative functions.
Review incoming communications and prepare replies to general inquiries and routine actions.
Respond to administrative issues and inquiries and resolve conflicts regarding administrative processes.