Administrative Operations Specialist

U.S. Secret Service•Little Rock, AR

About The Position

Joining the Secret Service, Office of Field Operations will allow you to provide administrative operational support using a variety of processes, methods and techniques that support protective and investigative activities. The selectee will serve as an Administrative Operations Specialist in the Office of Field Operations. Typical work assignments include: Providing administrative support and implementation for financial/budget administration; training; inspections; recruitment; evidence, and inventory control; record management; and human resources management. Utilizing a variety of automated systems, applications, and software tools sufficient to effectively manage the administration and implementation of administrative functions. Reviewing incoming communication and preparing replies to general inquiries and routine actions; responding to administrative issues and inquiries and resolving a variety of conflicts regarding administrative processes. Apply for this exciting opportunity to impact the ability of the Secret Service to successfully complete its investigative mission.

Requirements

  • U.S. Citizenship is required.
  • Males born after 12/31/1959 must be registered for Selective Service
  • Obtain and maintain a Top Secret Tier 5 clearance.
  • Submit a credit check after a conditional offer of employment has been accepted.
  • Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
  • As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • One year of specialized experience equivalent to the GS-05 level performing duties such as: Performing basic administrative functions for an organization (this may include filing, database entry, or drafting documents).
  • Gathering information or assembling data for use by senior staff in documents and reports.
  • Assisting senior staff with responding to communication from internal or external stakeholders.
  • One year of specialized experience equivalent to the GS-07 level performing duties such as: Providing administrative support to an organization (this may include budgeting, billing, human resources, or other administrative tasks).
  • Utilizing computer software such as Microsoft Word, Outlook, and/or Excel to draft documents or prepare reports
  • Communicating with internal or external stakeholders on administrative concerns.

Nice To Haves

  • One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
  • Superior Academic Achievement: To be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled, such as that identified in Education above. Superior Academic Achievement is based on: (1) Classing Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses, OR (2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or a computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of curriculum.; OR (3) Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies ( https://www.achsnatl.org/ ).
  • Master's or equivalent graduate degree, LL.B., or J.D. or 2 full years of progressively higher-level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.

Responsibilities

  • Providing administrative support and implementation for financial/budget administration; training; inspections; recruitment; evidence, and inventory control; record management; and human resources management.
  • Utilizing a variety of automated systems, applications, and software tools sufficient to effectively manage the administration and implementation of administrative functions.
  • Reviewing incoming communication and preparing replies to general inquiries and routine actions; responding to administrative issues and inquiries and resolving a variety of conflicts regarding administrative processes.

Benefits

  • health, dental, vision, life, and long-term care insurance
  • retirement plan
  • Thrift Savings Plan [similar to a 401(k)]
  • Flexible Spending Account
  • Employee Assistance Program
  • personal leave days
  • paid federal holidays
  • flexible work schedules
  • tuition reimbursement
  • transportation subsidies
  • uniform allowance
  • health and wellness programs
  • fitness centers
  • Disabled veteran leave
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