Administrative Operations Specialist I
About The Position
At Cohen & Co, people are at the heart of everything we do. Our purpose is to engage, teach, inspire, and improve lives through the power of knowledge and trust. We value great people, teamwork, continuous learning, and a shared commitment to delivering exceptional client service. We're looking for individuals who are adaptable, driven, and excited to grow in an environment that empowers people to make a meaningful impact. We are seeking a motivated, service-oriented professional to join our team as a Full-Time Administrative Support Specialist, supporting both our New York and Philadelphia offices. This role will split time approximately 50/50 between the two locations, providing administrative support and helping ensure a seamless experience for clients and team members. If you enjoy supporting others, thrive in a fast-paced environment, and bring an entrepreneurial mindset to your work, we'd love to hear from you!
Requirements
- 0-2 years Administrative experience preferred
- Ability to remain calm, polite, and patient with guests and employees
- Warm & friendly personality, with ability to put people at ease
- Superior Customer Service Experience
- Demonstrated decision making, analytical and problem-solving skills
- Effectively demonstrate oral, written, and interpersonal communication skills
- Ability to interact with all levels of associates
- Strong organizational skills and ability to manage tasks efficiently
- Polished professional appearance and demeanor
- Ability to multi-task
- Ability to follow established procedures and guidelines
- Proficient skillset in Microsoft Office (Word and Excel)
Responsibilities
- Welcoming visitors and employees in a warm and engaging manner
- Anticipating visitor and employee needs and providing a Wow! Experience
- Helping employees and visitors with questions, concerns, and requests
- Maintaining conference rooms
- Assisting with meeting room availability and conflicts
- Food and beverage ordering for in-office meetings, as well as set up and tear down
- Provide support for in-office events
- Handling conference room set up for meetings
- Handling facility maintenance requests
- Monitoring email inboxes
- Providing office concierge-type duties, such as directions to our office, where to park, making reservations, etc.
- Assisting with onboarding of new hires
- Collating tax returns and 1040
- Scanning
- Sorting and handling incoming and outgoing mail
- Ordering and maintaining office supplies
- Handling a variety of one-off and recurring requests which may not be listed here
Benefits
- time off outside of your standard PTO to give back to the community
- annual discretionary merit increases and bonuses
- talent development resources to tap into growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
