Administrative Operations Representative

Great American Insurance Group•Peoria, IL

10d•$40,000 - $48,000•Onsite

About The Position

Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Great American Insurance Company has been an innovative leader in the crop insurance industry since it issued its first crop policy in 1915. Our Crop Insurance Division provides the tools you need in the form of specialized crop insurance coverages, which can insure your revenue stream even if elements outside your control go awry. That means even in the face of a worst-case scenario you will have the guaranteed income you need to keep your operation functioning properly. Great American is currently seeking an Administrative Operations Representative in our Peoria, IL office. Great American’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site five days a week.

Requirements

High School Diploma or equivalent.
Proficiency in Microsoft Office Suite
Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Nice To Haves

Previous administrative or office experience preferred.

Responsibilities

Performs a variety of routine to moderately complex policy administration tasks in support of the business within established production and quality guidelines.
Orders, prepares and/or updates reports and/or legal notices (i.e., Notice of Cancellation, non-renewal notice).
Sets up security request to get approved/deleted.
Responsible for uploading(parsing) documents for underwriting department.
Utilizes computerized systems for research, tracking, information gathering and/or troubleshooting (i.e., Excel/Word programs, legacy systems, internal systems, third party vendor delivered systems, etc.).
Shares and/or conveys routine information via telephone, e-mail, fax, regular mail or in person to underwriters, agents, brokers, reinsurers and/or insureds maintaining a professional demeanor in all situations.
May act as a liaison with other departments and facilitate interdepartmental communication.
May perform other tasks including support, photocopying, imaging, mail, data entry, and/or supply functions.
Demonstrates working knowledge of policies and procedures, as well as the business (including products, coverages, etc.) and organization.
Complies with company and regulatory guidelines.
Performs other duties as assigned.