Administrative Operations Representative

Great American Insurance Company • Peoria, IL

8d • Onsite

About The Position

Great American Insurance Group is seeking an Administrative Operations Representative for its Peoria, IL office. This role involves performing routine to moderately complex policy administration tasks to support the business, adhering to production and quality guidelines. The company emphasizes a culture of connection, shared learning, and strong relationships, with employees in this role expected to be on-site five days a week. Great American Insurance Company has a long history in the crop insurance industry, providing specialized coverages to ensure revenue streams for operations. The company values diversity and inclusion, aiming to create a workplace where all employees feel empowered and can perform at their best.

Requirements

• High School Diploma or equivalent.
• Proficiency in Microsoft Office Suite.

Nice To Haves

• Previous administrative or office experience preferred.

Responsibilities

• Orders, prepares, and/or updates reports and/or legal notices (i.e., Notice of Cancellation, non-renewal notice).
• Sets up security requests for approval/deletion.
• Uploads (parses) documents for the underwriting department.
• Utilizes computerized systems for research, tracking, information gathering, and/or troubleshooting (i.e., Excel/Word programs, legacy systems, internal systems, third-party vendor delivered systems, etc.).
• Shares and/or conveys routine information via telephone, e-mail, fax, regular mail, or in person to underwriters, agents, brokers, reinsurers, and/or insureds, maintaining a professional demeanor.
• May act as a liaison with other departments and facilitate interdepartmental communication.
• May perform other tasks including support, photocopying, imaging, mail, data entry, and/or supply functions.
• Demonstrates working knowledge of policies and procedures, as well as the business (including products, coverages, etc.) and organization.
• Complies with company and regulatory guidelines.
• Performs other duties as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Wellness plans
• Parental leave
• Adoption assistance
• Tuition reimbursement
• Paid Time Off
• Paid holidays
• 401(k) plan with company match
• Employee stock purchase plan
• Commuter benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED