Administrative Operations Manager

Pacific Recycling Inc•Klamath Falls, OR

3d•$27 - $32•Onsite

About The Position

Pacific Recycling is a family-owned metal recycling company with locations in Eugene, Klamath Falls, and White City, Oregon. For over 30 years, we have built our reputation on excellent customer service, safe working environments, and a team of hardworking, dependable people. We are seeking an Administrative Operations Manager to serve as the administrative leader and primary site contact for our Klamath Falls facility. This role is ideal for someone who is highly organized, comfortable with technology, enjoys problem-solving, and thrives in a fast-paced environment.

Requirements

Strong organizational and time management skills
Strong computer skills, including Microsoft Office and proficiency in Excel
Strong written and verbal communication skills
Ability to prioritize multiple tasks and adapt to changing priorities
Customer service experience
Valid driver’s license

Nice To Haves

Administrative or office management experience
Dispatching or scheduling experience
Experience supporting multiple departments or operational teams
Experience using business software systems and technology tools
Supervisory or leadership experience

Responsibilities

Prepare and process scale tickets; weigh inbound and outbound material; verify pricing and ticket accuracy; process customer payments in compliance with company policies and state regulations; balance cash tills and reconcile transactions.
Serve as the primary point of contact for customers, vendors, and visitors; answer phones and respond to inquiries; resolve customer concerns and ensure a positive experience; coordinate communication between the Klamath Falls facility and Eugene leadership.
Coordinate dispatch requests and driver scheduling; maintain facility records and documentation; assist with employee onboarding and administrative paperwork; support performance review and employee documentation processes; manage office filing and recordkeeping systems; coordinate travel arrangements and other administrative needs.
Maintain safety records and documentation; enter incident reports and safety information into company systems; assist with compliance reporting and regulatory documentation; coordinate required inspections, certifications, and administrative follow-up activities.
Order office supplies, PPE, and approved operating materials; obtain quotes from vendors and contractors; coordinate approved facility repairs and maintenance projects; assist with inventory replenishment and purchasing coordination.
Utilize company software systems for scale operations, documentation, reporting, and communication; create and maintain spreadsheets and reports; leverage technology and AI tools to improve efficiency and communication; troubleshoot basic office technology issues and coordinate support when necessary.